Program Director

• Sep 2022 - Present

Director Of Education

• May 2021 - Present

Education Director

• Nov 2021 - Present

EducationalConsultant/Health and Safety Instructor

• Jan 2017 - Present

Executive Director

• Jan 2017 - Present

Provide organizational management training to administrator, directors, and teachers. Design several training teaching supervisors how to mentor and coach their personnel and how to handle cultural diversity in the workplace. I also provide training for organizations in the areas recruiting and retention of staff. We also provide a Teaching to Fidelity series to help teachers improve observation and assessment skills in Early Learning settings.

Adult and Peditriac First Aid CPR/AED and Basic Life Support and Bloodborne Pathogens Instructor

• Feb 2019 - Nov 2019

Early Education Program Specialist

• Mar 2014 - Dec 2016

• Plan and implement technical assistance visits, telephone calls and other encounters to child care settings for the purpose of informing and working in cooperation with child care practitioners to raise the level of quality within individual settings that care for children • Conduct environmental rating scales on family child care homes • Conduct training on various and specific training modules in all four counties in SDA 3 • Work with Family Child Care Practitioners to assist them in furthering their professional development • Enter trainings and summaries of technical assistance encounters into database system • Conduct network meetings with Family Child Care Practitioners on ways to support early care and education staff stability • Maintain accurate records to document job activities as required by the Executive Director, OCCRRA and the Ohio Department of Job and Family Services • Produce written reports in an accurate and timely fashion as directed by the Executive • Director or OCCRRA • Meet periodically with CCR&R staff to promote quality enhancement in all CCR&R services including scheduled training and meet with other child care community providers and stakeholders to promote coordination of services • Establish association with other agencies in the communities serving young children • All other duties assigned Show less

Assistant Director, Military and Veterans Advising

• Aug 2010 - Jan 2014

• Create schedules for daily staffing coverage and monitor call volumes, service levels, and phone activities • Managing schedule adherence and daily staffing adjustments, track and documenting leave, absences, and tardiness • Reviewing activity lists and assisting advisors with prioritization • Responding to and tracking advisor inquiries on programs, content, procedures, and PeopleSoft updates • Resolving student escalations and facilitate team meetings • Quality Assurance(QA)/Performance Management Process(PMP) Observations and QA Calibrations • Coaching sessions and one-on-one meetings, daily advisor communications • New hire interviews, HR Orientation, and OEM Orientation • Analyzing individual performance data and identifying performance improvement opportunities • Performance improvement training activities • Planning, scheduling, tracking, and monitoring outreach activities • Monitoring and analyzing business processes, enrollment metrics, outreach, performance management process, and workforce management • Maintaining and monitoring GoldMine usage, templates, and lead optimization activities • Identifying and implementing process improvements • Assigning activities to and monitoring advisor assistant • Ad hoc projects, data requests, and reports Show less