Consultant

• Nov 2021 - Present

• Meet with clients to discuss their technical and engineering needs. • Conduct site visits and research technical processes. • Conduct external market research. • Provide expert advice on available solutions and technical changes. • Project managing the implementation of technical solutions. • Troubleshoot engineering and technical faults. • Evaluate the functionality of redesigned processes. • Maintain strong client relationships • Meet with clients to discuss their technical and engineering needs. • Conduct site visits and research technical processes. • Conduct external market research. • Provide expert advice on available solutions and technical changes. • Project managing the implementation of technical solutions. • Troubleshoot engineering and technical faults. • Evaluate the functionality of redesigned processes. • Maintain strong client relationships

Senior Professional Services Engineer

• Dec 2020 - Present

Technician Supervisor

• Dec 2017 - Present

Commission and integration of Smart Integrated Access Devices (SIAD) , Optical Baseband Interfaces (OBIF), testing fiber and Coax such as sweep testing, OTDR and PIM -(Cisco, ALU, Ericsson) and troubleshoot issues from the edge to the core of a network. • Read, identify and change site configurations according to plans or drawings. • Upgrade BTS equipment to current Software levels and Install licenses, create and load scripts using BTS management software, assist in the development of MOP’s and procedures for commissioning, power upgrades and Network Interface Devices • Understand macro cell site BTS and RF components (CSR’s RRH’s, BBU’s, MMBS/BTS’s) Show less

Fiber Tech V, Business Class

• May 2008 - Present

Installation, maintenance, troubleshooting, monitor fiber optic communications circuit, lead, plan and implement network infrastructure including SONET, provision circuits, routers switches CWDM/DWDM, fiber distribution panels, technical support, configuration and optimization. Proficient use of optical data analyzers like JDSU and EXFO Complete cable organization, test ethernet, label all devices and fibers Communicate and escalate as needed problems to management and to solution providers. Show less

System Technologist II

• Nov 2018 - Dec 2020

Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), proficient in computer network installation, configuration and maintenance systems including cabling, routers, switches, firewalls and bridges. Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application, R.F. systems, such as transmitters, receivers, and antenna networks telephony and dedicated data circuits, such as packet switching techniques Proficient in MS Word, Excel, Outlook, and Access. Work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams. Solve customer problems quickly during stressful situations Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results Developed solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues Show less

Voice Technician

• Sep 2002 - Apr 2008

Analyze RF signals, troubleshoot dB levels with interfacing LAN/WAN equipment including connection/configuration issues from A/V converters, VoIP modems and wireless access point Mobile and Desktop computer software, hardware, video, voice Cat 3, Cat 5, RG6, EIA, TIA Support Mac OS X, PC WinXP, Win7Win10, Microsoft Office and terminal services Analyze RF signals, troubleshoot dB levels with interfacing LAN/WAN equipment including connection/configuration issues from A/V converters, VoIP modems and wireless access point Mobile and Desktop computer software, hardware, video, voice Cat 3, Cat 5, RG6, EIA, TIA Support Mac OS X, PC WinXP, Win7Win10, Microsoft Office and terminal services