Experience

Grand Pacific Resorts

• United States
• Hospitality
• 200 - 300 Employee

• • Jul 2022 - Present

• • Oct 2021 - Jul 2022



Valley View Casino & Hotel

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• • Jun 2014 - Oct 2021

  - Responsible for recruiting qualified candidates for all departments on property as well as support other human resources functions such as benefits administration, training and mentoring, front desk operations, HRIS, and team member relations.- Develop different recruiting strategies for different departments (i.e. culinary, maintenance, hotel operations, etc.).- Maintain relationships with company hiring managers and addressing department needs.- Screened applications for all positions, assisted department hiring managers with interviews, and hired qualified applicants by extending a conditional offer of employment and explaining the onboarding process.- Assist team members by answering general inquiries, helping team member's with department transfers, and processing promotions.- Recruited qualified candidates using various resources such as applicant tracking systems (i.e. HR Logix and Dayforce), job posting websites (i.e. Indeed, LinkedIn, Monster, Zip Recruiter, and Craigslist), career fairs, team member referrals, and on-site events. - Experience using human resources information systems such as ADP Workforce Now, ADP Enterprise eTIME, Ceridian Dayforce, and HR Logix.- Experience with I-9 documentation, I-9 forms, and E-Verify to confirm new hire employment authorization. Show less

• • Aug 2010 - Jun 2014

  - Responsible for the overall operation of the human resources front desk area.- Greeted guests and team members who visited the office and called over the telephone, and assisted each guest by answering questions or directing the guest to the appropriate human resources representative.- Clerical tasks included filing, ordering supplies, data entry, copying and faxing documents, answering emails, responding to voicemail inquiries, completing employment verification requests, scheduling appointments using Microsoft Outlook calendar, stamping outgoing mail using a postage machine, and opening and closing the human resources office. Show less

• • Aug 2008 - Aug 2010

  - Responsible for providing great guest service to casino VIPs while protecting the assets of the company.- Signed up new guests for a Players Club card and explained the benefits for each card tier.- Assisted returning guests by reprinting Players Club cards, redeeming food vouchers and free play, and providing information regarding upcoming qualifying events such as promotional games, slot tournaments, and car giveaways.- Evaluated guest accounts and made decisions to comp guests based off of their level of play. Show less