Jet Lim

Specialty Coffee Barista at Redemption Roasters
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Contact Information
Location
UK
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Credentials

  • Internship Experience UK Finance & Professional Services
    Bright Network
    Aug, 2020
    - Sep, 2024

Experience

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Specialty Coffee Barista
      • Oct 2022 - Present

      - Well-versed in coffee vernacular, used to communicate taste notes, grind specifications and coffee recommendations for 20+ blends to customers - Streamlined workflow processes behind the bar to ensure fast table service times within 5 minutes of the order - Promoted to 3rd most senior member, in charge of instructing 3 other part timers and managing any baristas on tap (freelancers) to uphold specialty coffee standards - Well-versed in coffee vernacular, used to communicate taste notes, grind specifications and coffee recommendations for 20+ blends to customers - Streamlined workflow processes behind the bar to ensure fast table service times within 5 minutes of the order - Promoted to 3rd most senior member, in charge of instructing 3 other part timers and managing any baristas on tap (freelancers) to uphold specialty coffee standards

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Office Administrator
      • Sep 2021 - Aug 2022

      - Arranged communications and physical viewings with prospective investors, completing 4 property deals - Presented calculated figures of purchase price, construction costs, mortgages, yields and ROI for over 14 HMO refurbishments as part of deal advertising • Managed property maintenance, compliance, and lettings of 20+ HMOs and 10+ single lets. Dealt with issues from over 150 tenants, well versed in negotiation tactics and property vernacular. - Developed relations with 20+ contractors to provide cheap and timely quotes to landlords for property maintenance, creating 25% profit margins on average maintenance charges. - Raised lettings response rates to 97%, lowering void periods by 15 days on average and generating a 4% increase in net rent.

    • Marketing Intern
      • Jul 2020 - Aug 2020

      - Helped a brick-and-mortar wholesale store transition to being fully e-commerce. Taught older colleagues with basic tech skills, such as how to register accounts, keep track of online communications and understand online metrics. - Navigated through government sites to find relevant guidance. Communicated with relevant ministries to help acquire permits for the business to continue operations during the pandemic lockdown. - Researched and compared the marketing styles, profit margins, and product offerings of the 2 dominant e-commerce platforms in Malaysia (Shopee and Lazada). - Designed marketing templates for over 200 items including toys, watches, and jewellery tailored to either platform

    • Taiwan
    • Food & Beverages
    • 100 - 200 Employee
    • Barista
      • Mar 2019 - Mar 2020

      - Worked as a part time barista in a milk tea shop (Chatime Manchester Chinatown) - Adapted to the needs of the team through working different roles when sharing shifts with different colleagues at different times of day. Roles included drink making, equipment sanitization, till taking, stock organization etc. - Took orders from customers in both English and Chinese Mandarin, and was further able to fluently explain the nuances and selling points of each drink and topping in whichever language they preferred. - Prevented product shortages and expiration of toppings through conducting regular fridge and stock checks.

    • Intern
      • Jul 2017 - Aug 2017

      - Worked as a full-time intern in a property law firm. - Sent out notice letters providing updates to over 200 clients on 6 different projects simultaneously, maximizing efficiency. - Spotted and addressed numerous filing errors made by preceding colleagues through reworking and updating tags and labels of the spreadsheet which documented the status and location of paperwork for over 200 property cases. - Worked as a full-time intern in a property law firm. - Sent out notice letters providing updates to over 200 clients on 6 different projects simultaneously, maximizing efficiency. - Spotted and addressed numerous filing errors made by preceding colleagues through reworking and updating tags and labels of the spreadsheet which documented the status and location of paperwork for over 200 property cases.

Education

  • The University of Manchester
    Bachelor of Arts - BA, Philosophy Politics and Economics
    2018 - 2021
  • Shanghai Singapore International School
    International Baccalaureate
    2016 - 2018

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