IT Suport Level 3

• Jun 2023 - Present

IT Support Engineer

• Feb 2022 - Jun 2023

Network equipment configuration: Switches (SW), Access Points (AP), Wireless LAN Controllers (WLC), IP telephone configuration. Technical visits, providing technical support to the client in person and remotely, carrying out coverage studies (Ekahau software) and technical reports, supervision of the installation of the network infrastructure, resource inventory. Network equipment configuration: Switches (SW), Access Points (AP), Wireless LAN Controllers (WLC), IP telephone configuration. Technical visits, providing technical support to the client in person and remotely, carrying out coverage studies (Ekahau software) and technical reports, supervision of the installation of the network infrastructure, resource inventory.

Operations Engineer - Home Office

• Jun 2019 - Feb 2022

Execution of tasks related to the automation process of the applications life cycle, focused on the continuous delivery (CD) stage, through the use of IBM UrbanCode Deploy for creation and configuration of deployment processes, Linux Bash scripting, support of applications deployed in cluster of Kubernetes: validation of .yaml files (deployment, service, ingress, configmap, hpa), monitoring of Pods and its states through Linux shell and Grafana, configuration of AWS TargetGroups and AWS ALB, creation of infrastructure as code (IaaS), through Terrarform Show less

Technician Level 1

• Mar 2019 - Jun 2019

In charge of the reception and management of incidents reported by telephone by SME clients, initial evaluation of the status of the service, generation of atention tickets, assignment of crews and monitoring of the resolution of the fault. In charge of the reception and management of incidents reported by telephone by SME clients, initial evaluation of the status of the service, generation of atention tickets, assignment of crews and monitoring of the resolution of the fault.

Help Desk and Infrastructure Support

• Nov 2018 - Dec 2018

Direct attention to incidents and user requirements (operating system failures, network access errors, hardware failures), preventive and corrective maintenance of computer equipment, printer installation, IT inventory, network infrastructure support, configuration of networking equipment, maintenance and support of the CCTV system Direct attention to incidents and user requirements (operating system failures, network access errors, hardware failures), preventive and corrective maintenance of computer equipment, printer installation, IT inventory, network infrastructure support, configuration of networking equipment, maintenance and support of the CCTV system

Exchange agent

• May 2018 - Oct 2018

Interaction with clients for the purchase and sale of currencies in Paypal format, electronic transfers, Prepaid Visa, Amazon GiftCards and cash. Interaction with clients for the purchase and sale of currencies in Paypal format, electronic transfers, Prepaid Visa, Amazon GiftCards and cash.

College professor

• Sep 2016 - Apr 2018

Dictate the programmatic content: Introduction to analog electronics, introduction to the semiconductor diode, applications with diodes, the bipolar junction transistor “BJT” and the field effect transistor “FET”, analysis of amplifiers with transistors, the operational amplifier. In addition, carry out the laboratory practices: Passive integrator circuits and derivatives, voltage limiting circuit and dead zone, astable and monostable circuits, switched sources, ADC and DAC converters. Dictate the programmatic content: Introduction to analog electronics, introduction to the semiconductor diode, applications with diodes, the bipolar junction transistor “BJT” and the field effect transistor “FET”, analysis of amplifiers with transistors, the operational amplifier. In addition, carry out the laboratory practices: Passive integrator circuits and derivatives, voltage limiting circuit and dead zone, astable and monostable circuits, switched sources, ADC and DAC converters.

IT support engineer

• Aug 2015 - Aug 2016

Design, development, implementation and administration of the company's website, installation and configuration of the LAN network (cabling, switch, router), preventive and corrective maintenance of computer equipment (software and hardware) and printing, customer service, visits commercial and strategic. Design, development, implementation and administration of the company's website, installation and configuration of the LAN network (cabling, switch, router), preventive and corrective maintenance of computer equipment (software and hardware) and printing, customer service, visits commercial and strategic.

Technical Support, Marketing and Advertising Assistant

• May 2014 - Jun 2014

Maintenance of the company's websites developed with Blogger, corrective and preventive maintenance of electronic equipment: security cameras, FRS radios, CCTV systems, marketing analyst at the online sales site MercadoLibre Maintenance of the company's websites developed with Blogger, corrective and preventive maintenance of electronic equipment: security cameras, FRS radios, CCTV systems, marketing analyst at the online sales site MercadoLibre

Laboratory Engineer

• Oct 2013 - Dec 2013

Preventive and corrective maintenance of the different electronic tools used during the registration process in "cased hole" wells: gamma ray meter, metal density meter, radiation meter, instrument calibration. Preventive and corrective maintenance of the different electronic tools used during the registration process in "cased hole" wells: gamma ray meter, metal density meter, radiation meter, instrument calibration.

Intern in the area of Maintenance of Industrial Equipment

• Jun 2013 - Oct 2013

Preventive and corrective maintenance of control boards and electronic systems of presses, guillotines and motor starting system, supervision of plant personnel. Preventive and corrective maintenance of control boards and electronic systems of presses, guillotines and motor starting system, supervision of plant personnel.