Experience

Remsol Europe S.L.

• Spain
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Sales and Operations Sr. Coordinator

  • Jul 2017 - Present

  Responsible for B2B and B2C sales channels, know their daily operational process to increase sales, efficiency, and productivity. Management, negotiate and interact with main clients and marketplaces (Amazon, Best Buy, Tink) and distributors.• Ecommerce platform expert / Marketplaces• Orders and stock management.• KPI’S strategy. Identify tendencies to maximize the sales flow.• Reporting to follow up on sales performance for supply, purchase, and sales teams for a better decision making.• Lead and drive international shipping projects.

• Operations Assistant

  • Jul 2016 - Jul 2017

  Responsible for B2C channel (ecommerce accounts). Management and assure the proper sales functioning for online stores.• Identify relevant and useful information about different markets for sales and purchase teams to build the sales forecast.• Orders and stock management.• Identify process inefficiencies to improve operational flow.• Post- Sales service.



Endesa

• Spain
• Utilities
• 700 & Above Employee

• Efficient and Management Assistant

  • Jun 2015 - Jun 2016

  Support the efficient department. Continuously checking the established processes to improve the final response time.• Improvement projects. Working closely with all departments to ensure that processes works effectively for company goals.• Compensation management for B2B and B2C clients. Ensure that clients received the compensation agreed withing the budget (SAP).• Claim management. Design, implement, optimize, and innovate CRM program and campaigns for a better customer experience.



Banco Santander

• Argentina
• Banking
• 1 - 100 Employee

• Private Banking Talent Program

  • Jul 2013 - Sep 2014

  Supporting to the different business unit managers (commercial, sales, and finances).• Design and build client performance records for sales teams.• Negotiate and interact directly with final clients and offer them customized financial solutions. Supporting to the different business unit managers (commercial, sales, and finances).• Design and build client performance records for sales teams.• Negotiate and interact directly with final clients and offer them customized financial solutions.