Sr Clerk

• Aug 2023 - Present

• Highly skilled banking professional with extensive experience in loan operations, customer service, branch banking, and compliance. • Proficient in handling the end-to-end process of loan operations, from proposal evaluation to disbursal, ensuring adherence to documentation requirements. • Adept at assessing creditworthiness, analyzing financial statements, and conducting customer checks. • Committed to providing exceptional service, resolving customer queries, and achieving high levels of customer satisfaction. • Skilled in branch banking activities, including cash handling, ATM management, and over-the-counter services. • Well-versed in compliance procedures, AML/KYC regulations, and internal/external audits. • Proactively monitors loan performance to prevent non-performing assets and ensures prompt repayment of overdue amounts. • Strong attention to detail and ability to prepare accurate reports for regulatory bodies. Dedicated to upholding banking standards and driving operational excellence.• Proficient in Using Oracle Flexcube Including but not limited to Data Input, Data Viewing and Report Generation. Show less

Jr Clerk

• Aug 2019 - Aug 2023

Customer Service Representative

• Aug 2017 - Aug 2019

Clerk

• May 2017 - Jul 2017

• Everyday Branch Banking and Over-the-Counter Services for Walk-In Customers and Current Bank Clients (NEFT, RTGS, Inward/Outward Cheque Clearing, Intra Bank Transfer, Foreign Exchange Remittance,) supplying answers to client inquiries. • Everyday Branch Banking and Over-the-Counter Services for Walk-In Customers and Current Bank Clients (NEFT, RTGS, Inward/Outward Cheque Clearing, Intra Bank Transfer, Foreign Exchange Remittance,) supplying answers to client inquiries.

Logistics Executive

• Apr 2016 - Apr 2017

•Operating SAP system: Utilizing the SAP system to manage logistics activities such as invoicing, transport bills, and orders. •Arranging logistics: Contacting multiple couriers to coordinate pick-up and delivery of goods. • Calling several couriers to arrange pick-up and logistics • Monitoring and recording calls: Keeping track of logistical calls to ensure client satisfaction and maintain a record of communication. • Coordinating with project and production teams: Collaborating with these teams to ensure timely provision of invoices for finished projects. • Obtaining dispatch-related paperwork: Acquiring necessary permits, insurance, and certificates before dispatching shipments.. • Utilizing local transportation companies: Maximizing delivery efficiency by leveraging local transportation services and carriers to meet project demands. • Setting up transporters and couriers: Arranging transport for plants, chemicals, and spare parts as per client requests. •Dispatching and obtaining acknowledgment: Ensuring smooth shipment delivery and obtaining confirmation from clients. • Examining quotes and invoices: Reviewing rates and invoices provided by transporters to ensure accuracy and cost-effectiveness. • Communicating dispatch information: Emailing clients, service engineers, and marketing departments with relevant dispatch details. Show less

Purchase Assistant

• Nov 2014 - Mar 2016

1. Keeping records in books. 2Making Purchase Orders 3. Monitoring the Visual Udyog Accounting Software inputs 4. Upholding Relationships with Creditors. 5. Follow-Up for Inward Material 6. Coordinating Transportation for and of Manufactured Goods. 7. Preserving relationships with logistical partners 8. Upholding Inventory Records 1. Keeping records in books. 2Making Purchase Orders 3. Monitoring the Visual Udyog Accounting Software inputs 4. Upholding Relationships with Creditors. 5. Follow-Up for Inward Material 6. Coordinating Transportation for and of Manufactured Goods. 7. Preserving relationships with logistical partners 8. Upholding Inventory Records