Experience

Crown Food Group

• South Africa
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Warehouse Supervisor

  • Nov 2020 - Present



Real Meat Africa

• Zambia
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Tele Sales Executive

  • Nov 2017 - Oct 2020

  • Calling potential customers from the database and order taking by phone per route schedule.• Receive, process and verify accuracy of orders from all customers( Agents as well) on a day to day basis• Ensuring customer/agent invoices are ready for dispatch(BPCS Accounting package) and arranging transport for deliveries with checkers (loaders)• Initiate required actions for response to customer service requests for order changes, including maintenance of customer files.• Uphold… • Calling potential customers from the database and order taking by phone per route schedule.• Receive, process and verify accuracy of orders from all customers( Agents as well) on a day to day basis• Ensuring customer/agent invoices are ready for dispatch(BPCS Accounting package) and arranging transport for deliveries with checkers (loaders)• Initiate required actions for response to customer service requests for order changes, including maintenance of customer files.• Uphold daily quality customer service to both internal and external customers.• Perform outbound customer calls, including proactive selling, according to set performance standards in order to achieve the objectives of customer service department.• Ensuring that all orders are dispatched both local and up country• Informing customers on new company prices ,products and notify customers if any changes in delivery schedules• Helping new customers open up accounts• Promotion of Real Meat Africa products by participating in promotional events• Ensuring that all reversals passed diligently and no stones unturned.• Ensuring that all replacements are generated and delivered.• Maintaining and filing orders for future reference. Show more Show less



A1 Travel Deals

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Reservations Sales Agent

  • Jun 2016 - Oct 2017

  • Marketing budget holidays to UK based clients.• Customer relationship management.• Call control and management.• Sales Support team member• Handling After sales issues.• Liaisons between supplier and airlines to ensure payments and all travel aspects are handled.• Selling Insurance, Package holidays, Excursions, Car Parking, Car Hire, to UK.• Review and reporting on daily calls illustrating company performance.• Imploring strategies on how well to access… • Marketing budget holidays to UK based clients.• Customer relationship management.• Call control and management.• Sales Support team member• Handling After sales issues.• Liaisons between supplier and airlines to ensure payments and all travel aspects are handled.• Selling Insurance, Package holidays, Excursions, Car Parking, Car Hire, to UK.• Review and reporting on daily calls illustrating company performance.• Imploring strategies on how well to access clients and beat competitors. Show more Show less