Ecommerce Catalog Manager

• Aug 2021 - Present

- Management of a portfolio of brands on Zalando, La Redoute, Decathlon- Recruitment, training and supervision of new team members- Creation and enrichment of processes with benchmark of the best practices- Management of the PIM development project in collaboration with the IT team- Enrichment and integration of the brands' product catalogues on our PIM- Publication of products on marketplaces via Mirakl, ShoppingFeed and TBone- Optimisation of product pages and brand image via e-merchandising- Creation of marketing campaigns via SEO, SMO and promotional banners- Supporting brands in the management of promotional operations- Activity reporting and KPI monitoring to improve partner performance Show less

Ecommerce & Marketplace Assistant

• Feb 2021 - Aug 2021

Assistant Store Manager

• Jul 2020 - Aug 2020

- Management of the store and customer complaints independently - Training, animation and control of the sales team - Improved merchandising and highlighting products in store - Welcoming, supporting and advising customers in French and English - Preparation of promotional operations - Management of stocks and carrying out inventories - Exceeding the objectives of 10% over the 2 months during the season despite COVID - Management of the store and customer complaints independently - Training, animation and control of the sales team - Improved merchandising and highlighting products in store - Welcoming, supporting and advising customers in French and English - Preparation of promotional operations - Management of stocks and carrying out inventories - Exceeding the objectives of 10% over the 2 months during the season despite COVID

Sales Assistant

• Feb 2019 - Aug 2019

I worked as a sales assistant in the Sandro stand at Galeries Lafayette in Avignon during February, April, July and August 2019. My missions revolved around: - Stand manager for 3 weeks: recruitment, training and management of a saleswoman - Proposal of a unique and personalized experience for premium customers - Inventory management and optimization from supply to collection exit - Layout of the corner in harmony with the merchandising guidelines - Preparation of commercial operations such as private sales and sales - Stand performance analysis with KPIs and daily competitive benchmark - Exceeding the objectives of 20% minimum on each month Show less

Marketing Assistant

• May 2019 - Jun 2019

I did my second-year DUT internship at the Audi BYmyCAR Avignon car dealership in the Marketing and Sales departments for 2 months. I carried out several missions: - Organization of an event resulting in the sale of 11 additional vehicles - Creation of social media communication tools promoting the event - Improvement of online presence via a website with SEO content writing - Management of POS, selection of vehicles highlighted within the dealership - Coordination of several regional promotional events and activities - Use of a CRM database to deploy a targeted SMS and email campaign Show less

Sales Assistant

• Mar 2019 - Mar 2019

- Welcoming, supporting and advising premium customers - Management of the corner and customer complaints independently - Layout of the corner in harmony with the merchandising guidelines - Inventory management and optimization from supply to collection exit - Analysis of KPIs and daily benchmark - Exceeding objectives by 20% - Welcoming, supporting and advising premium customers - Management of the corner and customer complaints independently - Layout of the corner in harmony with the merchandising guidelines - Inventory management and optimization from supply to collection exit - Analysis of KPIs and daily benchmark - Exceeding objectives by 20%

Sales Assistant for the Women department

• Jan 2019 - Jan 2019

I worked as a sales assistant for the Women's department of the Galeries Lafayette brand in January 2019 during the sales period. My missions consisted of cashing all the customers of the Galeries and advising those of the Women department of the Galeries Lafayette brand. I worked as a sales assistant for the Women's department of the Galeries Lafayette brand in January 2019 during the sales period. My missions consisted of cashing all the customers of the Galeries and advising those of the Women department of the Galeries Lafayette brand.

Store Manager

• Apr 2018 - Jun 2018

The Family for Her concept store is a premium multi-brand distributor. - Welcoming and supporting customers throughout the purchase journey - Reception and storage of goods in reserve and on the shelf - Creation of content for Woman Instagram communication - Participation in FW18 purchases with various representatives of premium brands - Planning of an ephemeral stand in partnership with Novotel Avignon The Family for Her concept store is a premium multi-brand distributor. - Welcoming and supporting customers throughout the purchase journey - Reception and storage of goods in reserve and on the shelf - Creation of content for Woman Instagram communication - Participation in FW18 purchases with various representatives of premium brands - Planning of an ephemeral stand in partnership with Novotel Avignon

Business Assistant

• Jan 2017 - Jan 2017

- Telephone prospecting in order to increase the customer database - Creation and monitoring of online real estate ads to increase SEO - Customer loyalty actions via e-mailing and telephone follow-up to prospects - Increased visibility through display and optimization of windows - Telephone prospecting in order to increase the customer database - Creation and monitoring of online real estate ads to increase SEO - Customer loyalty actions via e-mailing and telephone follow-up to prospects - Increased visibility through display and optimization of windows

Sales Assistant

• May 2016 - Jul 2016

Jean Rian Chaussures is a multi-brand distributor of premium and luxury shoes. - Welcoming and advising customers throughout the purchase journey - Reception and storage of goods in reserve and in store - Preparation of the liquidation of the Pontet store Jean Rian Chaussures is a multi-brand distributor of premium and luxury shoes. - Welcoming and advising customers throughout the purchase journey - Reception and storage of goods in reserve and in store - Preparation of the liquidation of the Pontet store