Jessy Joseph

Support Specialist at Brex
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Contact Information
Location
Greater Vancouver Metropolitan Area, CA
Languages
  • English -
  • Hindi -
  • Kannada -
  • Malayalam -
  • Assamese -

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Credentials

  • Customer Experience: Journey Mapping
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Certified Fashion Stylist
    Image Consulting Business Institute
    Sep, 2014
    - Sep, 2024

Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Support Specialist
      • Apr 2023 - Present
    • Canada
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Member
      • Jan 2023 - Present
    • Canada
    • Recreational Facilities
    • 1 - 100 Employee
    • Retail Manager
      • Oct 2022 - May 2023
    • Canada
    • Luxury Goods & Jewelry
    • 1 - 100 Employee
    • Customer Experience Specialist
      • Jul 2022 - Oct 2022
    • Belgium
    • Temporary Sales Support Staff
      • May 2022 - May 2022

      Worked with new customers to help them find their true fit through collaborative communication and confidently handling their problems and leading them to solutions through selling merchandise. Handling 50-80 customers in a fast paced environment through creative ideas and insightful questions. Worked with new customers to help them find their true fit through collaborative communication and confidently handling their problems and leading them to solutions through selling merchandise. Handling 50-80 customers in a fast paced environment through creative ideas and insightful questions.

    • Retail
    • 1 - 100 Employee
    • Assistant Buyer/ Product Developer
      • Jul 2019 - Nov 2021

      Highlights: -Managed about 30 + styles per season from product development till order fulfillment. - Impacted 60% of SS/ FW20-21 buys & sales with solid trend Research & analysis of Consumer behaviour ( specifically GEN Z) - Built strong vendor relationships From USA & China - Successfully maintained 75-80% price margins by methodic price negotiations. Highlights: -Managed about 30 + styles per season from product development till order fulfillment. - Impacted 60% of SS/ FW20-21 buys & sales with solid trend Research & analysis of Consumer behaviour ( specifically GEN Z) - Built strong vendor relationships From USA & China - Successfully maintained 75-80% price margins by methodic price negotiations.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Well-being Coach
      • Sep 2018 - Apr 2019

      Highlights: - Created Mental health awareness on campus through outreach skills. - Doubled the event turn up rate for 2 major community mental health events at GBC from the previous year - Upped the engagement each shift by connecting with 10+ students and sharing well being and productivity tools available on campus . Highlights: - Created Mental health awareness on campus through outreach skills. - Doubled the event turn up rate for 2 major community mental health events at GBC from the previous year - Upped the engagement each shift by connecting with 10+ students and sharing well being and productivity tools available on campus .

    • Canada
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Intern
      • May 2018 - Aug 2018

      Highlights: - Fulfilled daily orders & requests through SHOPIFY for both US & Canada Shipments - Wrote product descriptions for various categories and 50+ styles for in house brand " Patrick Assaraf" - Created Linesheets for new styles on PYA's marketplace through JOOR( a digital wholesale platform) -Merchandised & priced 5 brands ( in house & private brands) for the new buyer clients. -Sent 100+ order confirmations & verified cancellations through the shopify account. Highlights: - Fulfilled daily orders & requests through SHOPIFY for both US & Canada Shipments - Wrote product descriptions for various categories and 50+ styles for in house brand " Patrick Assaraf" - Created Linesheets for new styles on PYA's marketplace through JOOR( a digital wholesale platform) -Merchandised & priced 5 brands ( in house & private brands) for the new buyer clients. -Sent 100+ order confirmations & verified cancellations through the shopify account.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Seasonal Stylist
      • Oct 2017 - Feb 2018

      Highlights: Surpassed the SPH ( selling per hour) rate by 50% during the Christmas Seasons Highlights: Surpassed the SPH ( selling per hour) rate by 50% during the Christmas Seasons

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Fashion Stylist
      • Mar 2016 - Jun 2017

      Myntra is India's first fashion startup that revolutionized online fashion industry valued at 1.2billion $( Nov 2021) Highlights: - Launched collections of 5 in house brands owned in partnership by Indian Celebrities with quick sell throughs of 10% and above. - Launched 3 big international brands with their expansion into south asian markets. - Managed a team of 3 people in the studio exceeding daily targets. -Collaborated with VOGUE INDIA on its first ever Fashion night out (FNO) online for major Indian designers. Show less

    • Finance Analyst
      • Jul 2013 - Apr 2015

      Highlights : - Reported P&L and balance sheets for clients in finance & technology. - Analyzed Revenue,Gross margin & profitability. - Trained 2 new onboarded staff in Manila, Philippines with weekly reports & record maintenance. Highlights : - Reported P&L and balance sheets for clients in finance & technology. - Analyzed Revenue,Gross margin & profitability. - Trained 2 new onboarded staff in Manila, Philippines with weekly reports & record maintenance.

Education

  • George Brown College
    Fashion Management
  • Image consulting Business Institute
    Fashion Consulting & Fashion Styling, Fashion/Apparel Design , Styling
    2014 - 2015
  • St Joseph's College of Commerce (Autonomous)
    Bachelor's Degree, Business/Commerce, General
  • Kendriya Vidyalaya
    High School, Commerce

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