Experience

Valley Athletic Association
• Spectator Sports
• 1 - 100 Employee
• Board Secretary

  • Feb 2018 - Present

Status Plus
• Netherlands
• Non-profit Organization Management
• 1 - 100 Employee
• Coordinator, Association Services

  • Jun 2022 - Present

Express Employment Professionals
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Administrative Assistant

  • Nov 2021 - May 2022


PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Sales & Delivery Admin at Pepsi Beverages Company

  • Jan 2020 - Aug 2021

• Administrative Assistant

  • Oct 2018 - Jan 2020


Thrivent
• United States
• Financial Services
• 700 & Above Employee
• Regional Office Assistant

  • Aug 2016 - Mar 2018

RE/MAX INTEGRA, Midwest
• Operations Coordinator

  • Aug 2015 - Jun 2016


Bank of America Home Loans

• United States
• Banking

• Sales Support Assistant & Marketing Champion

  • Dec 2012 - Mar 2015

  Provide support to Senior Vice President/Retails Sales Home Loans Manager and Retails Sales Mortgage Loan Originators. • Arrange travel and reservations using American Express Corporate Travel system • Collect business purpose expense receipts and process expense reports as needed • Maintain complex and extremely detailed calendars and prioritizes meeting requests and related logistics • Serve as Sales subject matter expert for operational tasks, reporting and processes • Monitor associate application quality and timely document collection • Deliver training/coaching on policies and procedures • Manage all reporting requests and deployment of new reports • Collaborate with Sales and Fulfillment associates to deliver integrated, impactful solutions to drive operational excellence • Coach Sales associates to meet bank and regulatory requirements • Participate in monthly Operational Excellence conference calls and communicate operational policies and procedures to sales staff • Manage new hire development and proficiency with systems, technology, product and procedures • Assist onboarding of new hire sales associates for sales branch • Manage sales office alignment and daily activities • Responsible for participation in general administrative duties, ad-hoc projects, committees and/or group events • Order office supplies and keep inventory well-stocked • Coordinate and maintain records for staff office space and phones as necessary • Coordinate media and periodical ad placement • Manage marketing database and coordinate email and direct mail marketing campaigns • Create and print sales marketing flyers for branch sales associates • Participate in weekly Marketing Champions conference calls and communicate new marketing materials available and marketing policies and procedures to branch sales staff • Plan, coordinate, and recruit associate volunteers for corporate-sponsored volunteer events with local non-profit organizations Show less



Teachers On Call - TOC 24/7

• United States
• Human Resources Services
• 1 - 100 Employee

• Executive Assistant

  • Jul 2009 - Dec 2012

  Provide support to President/CEO, Vice President of Human Resources, Director of Sales & Service, Marketing Director, and Manager Accounting & Finance. Also perform as the company receptionist. • Answer multi-line switchboard, screen and direct calls, or take messages • Greet new applicants and guide them through application process • Verify validity and record applicants’ identification documents for I-9 employment eligibility purposes • Data enter employment applications and scan/upload corresponding documents into software database • Process employment verifications • Sort and route incoming mail, prepare outgoing mail with appropriate postage, and maintain postage meter • Prepare and ship packages via Priority Mail, FedEx, or UPS as requested by staff • Maintain supply inventory and order office supplies when necessary • Calendar management to ensure time efficiency • Coordinate and arrange meetings; prepare agendas, presentation materials, and other correspondence as requested; make catering arrangements; reserve/prepare facilities as necessary • Design, create, and print marketing materials: brochures, flyers, mail pieces, etc. • Assemble PR folders containing marketing flyers, brochures, and presentation CD’s as requested by staff • Manage and update customer and client spreadsheets • Make copies of correspondence or other printed materials upon request • Responsible for numerous other duties and projects as required by staff • Undertake related duties as assigned Show less

• Contract Associate

  • Mar 2007 - Nov 2008

  Contract Admin – Nuclear Management Company Provided support to CRIP team in the role of “Originator.” The Originator is the first point of contact in this project where all calculation images begin. Marketing Project Assistant - Capital Safety Provided support to the Marketing Department in updating distributor information in database. Raw Materials Excel Support - Red Wing Shoe Company Provided support to the department Master Scheduler and other staff where appropriate with MS Excel reporting and Movex data entry. Show less



Apex Management Services

• Senior Customer Service Representative

  • Oct 2006 - Mar 2007

  Handled incoming calls from members and clients, provided information to members regarding membership terms and payments, and handled report requests for internal and external customers. Handled incoming calls from members and clients, provided information to members regarding membership terms and payments, and handled report requests for internal and external customers.



BlueCross BlueShield of Minnesota

• United States
• Insurance
• 700 & Above Employee

• Executive Administrative Assistant

  • Mar 2006 - Sep 2006

  Provided administrative and secretarial support for the Center for Prevention Vice President, the Director of Research and Evaluation, the Director of Operations and Clinical Initiatives, and the Director of Strategy. Provided administrative and secretarial support for the Center for Prevention Vice President, the Director of Research and Evaluation, the Director of Operations and Clinical Initiatives, and the Director of Strategy.



American Cancer Society

• United States
• Non-profit Organizations
• 700 & Above Employee

• Executive Assistant

  • 2003 - 2006

  Provided administrative and secretarial support for the Regional Vice President. • Responsible for coordinating all aspects of Region • Coordinated and arranged meetings/orientations including: materials ordering, logistics, agendas, related communications, and traveled to ensure quality and effective meetings • Arranged travel including flight, hotel, and vehicle • Collected payment receipts to compile and send in expense reports • Oversaw the maintenance and management of related records and/or databases • Attended and supported Regional meetings • Provided secretarial support for volunteer committee meetings (included writing minutes, agendas, notices, etc.) • Assisted in the development of presentations for regional staff • Provided general administrative support including typing, copying, etc. • Coordinated and scheduled department meetings • Undertook related duties as assigned Show less



Prometric

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Voucher Services Manager/Department Supervisor

  • Mar 1997 - Jan 2003

  Provided internal and external customer/client support, management of IT certification voucher sales/production/shipment processes, compiled numerous excel reports in which reflected an average of $1.5M in monthly sales, and supervised a team of 4-6 direct reports. Provided internal and external customer/client support, management of IT certification voucher sales/production/shipment processes, compiled numerous excel reports in which reflected an average of $1.5M in monthly sales, and supervised a team of 4-6 direct reports.