Manager, Pharmacovigilance

• Jul 2022 - Present

Pharmacovigilance Associate

• Jan 2021 - Jul 2022

- Developed and implemented necessary processes, systems, and tools for handling PV activities- Led PV team and vendors to ensure compliance with all PV processes and regulations- Collaborated with key internal stakeholders including Regulatory Affairs, Quality Assurance, commercialteams, and external stakeholders with PV obligations and agreements- Prepared Health Canada PV audit response and performed root cause analysis & CAPA- Managed PV agreements with business partners- Conducted PV training for Mint employees and vendors

Pharmacovigilance and Med Info Coordinator

• Sep 2019 - Dec 2020

- Processed safety event reports, generated narratives, queries and follow ups in accordance with client safety requirements and Health Canada regulations- Collaborated with MAH and patient support programs to ensure compliance of processes- Liaised with quality compliance team to conduct CAPAs- Reviewed standard operating procedures and identified opportunities for improvement - Processed safety event reports, generated narratives, queries and follow ups in accordance with client safety requirements and Health Canada regulations- Collaborated with MAH and patient support programs to ensure compliance of processes- Liaised with quality compliance team to conduct CAPAs- Reviewed standard operating procedures and identified opportunities for improvement

Pharmacy Assistant

• 2015 - Apr 2019

- Entered and processed prescriptions in Kroll software with accuracy and efficiency.- Submitted and resolved insurance claims and adjudication problems.- Verified and packaged appropriate medications with auxiliary labels.- Provided translation services to pharmacists for Mandarin speaking patients.- Counselled patients on medications, recommended over-the-counter products and conducted MedsChecks.- Demonstrated and taught correct inhaler, glucometer and insulin injection techniques.- Identified, documented and recommended appropriate pharmaceutical opinions.- Interacted with shoppers as a pharmacy representative for customer acquisition pilot program.

Advanced Pharmacy Practice Experience Student: Hemodialysis Unit

• Oct 2018 - Jan 2019

- Conducted medication history interviews for hemodialysis patients.- Identified drug therapy problems, initiated care plans and follow up.- Recommended pharmacological interventions during interprofessional patient rounds to the attending physician, nephrology fellow, dietician and nurse practitioner.- Provided medication counselling, monitored weekly warfarin doses and INRs and weekly antibiotic usage in unit.

Advanced Pharmacy Practice Experience Student: General Internal Medicine

• Sep 2018 - Oct 2018

- Conducted medication history interviews for general internal medicine patients on Team 7.- Conducted medication reconciliations for patients upon admission and discharge.- Identified drug therapy problems, initiated care plans and follow up.- Recommended pharmacological interventions during interprofessional patient rounds to the attending physician, medical resident and medical student.- Provided discharge counselling and documented in patient chart.

Advanced Pharmacy Practice Experience Student

• Jun 2018 - Jul 2018

- Counselled patients on medications and recommended over-the-counter products efficiently in high-volume pharmacy with diverse population.- Focused on providing professional services by conducting up to five Diabetic or Annual MedsChecks per shift.- Performed product verifications on medications and therapeutic verifications on prescriptions.- Received and processed verbal prescription orders from prescribers. - Identified drug therapy problems, initiated care plans and documented appropriately (ex. pharmaceutical opinions).

Pharmacy Student

• May 2017 - Aug 2017

- Operated automated medication carousel and replenished automated dispensing cabinets (i.e. Omnicells) on different floors of the hospital.- Replenished anesthetic cart trays.- Repackaged medications for unit dose administration and prepared non-sterile compounds.- Received orders and restocked central inpatient pharmacy. - Managed inventory and cooperated with pharmacy staff to resolve medication shortage issues (ex. sodium bicarbonate).- Shadowed various pharmacists on patient rounds, interprofessional meetings and patient interviews in general medicine, ICU and oncology Medical Day Care.- Identified drug therapy problems and developed therapeutic care plans for infectious disease patients.- Delivered a presentation on the opioid crisis in Canada to pharmacy staff.- Documented therapeutic interventions in patient notes and medication orders under supervision of preceptor.