Experience

Tallahassee Orthopedic Clinic

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Intake Coordinator

  • Dec 2013 - Present

  Answer multi-line telephone, distribute calls to twelve physical therapists and administrative staff, gather necessary information for new patient intake, enter and / or edit patient information in computer system, set up of medical files, write insurance information for patient review at initial evaluation, distribute faxes, contact physicians, workers’ compensation and insurance companies in order to obtain medical documentation pertinent to patients injuries and / or history as instructed by management and therapists, schedule patients, collect patient payments owed for appointments, completion of Daily Administrative Report at end of day calculating amount of money owed compared to amount collected.



Unemployment Appeals Commission

• Deputy Clerk

  • Sep 2009 - Jun 2011

  Set up and proof read client file information for accuracy before input into computer system. Answered phones and assisted the public with questions and concerns pertaining to their cases. Retrieved client files in AS400 to review information and relay case status to client. Maintained telephone call and fax logs as received. Scanned appeals files and transmitted to appropriate telecommuting attorney for case review. Followed up periodically to inquire on status and furnish additional information as needed. Retrieved and distributed files for assembly, attorney review, scanning, and disassembly of final documents for future records.



Maceluch & Associates, P.A

• Legal Secretary

  • Feb 2008 - Sep 2009

  Managed multi-line phone system, summarized calls into Practice Advantage and emailed summaries to attorneys in firm handling family, personal injury, criminal and traffic ticket cases. In preparation of intake documents I was responsible for contacting and collecting pertinent personal, medical and criminal information from insurance agencies, doctor’s offices, judges’ assistants, clerk of courts, clients, etc. Assembled, maintained and organized client files for new, ongoing and closed cases including the transfer of hard copies to storage and closed file inventory.