Experience

ION UPS

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Internal Sales Engineer

  • May 2021 - Present



Upsonic Power Pty Ltd

• Australia
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Internal Sales Engineer

  • Mar 2018 - May 2021

  Upsonic Power has been a UPS supplier in the single and three phase markets for over 25 years and has a number of important distributors as well as industrial, government & essential services customers. • To fill technical questions and enquiries from end users, distributors, re sellers & wholesalers. • Providing accurate quotations and technical brochure/specification to end users, distributors, re sellers & wholesalers for UPS systems including UPS sizing, batteries sizing, power conditioners sizing, maintenance bypass switch and UPS status indicator sizing. • Understand tenders, quote accurately according to customer specification, propose the best solution and support the process through from start to finish. • Providing technical support during technical meeting with customer, product presentations and negotiations. • B2B sales support by answering phone calls and emails. Occasionally be on customer site to understand customer request and prepare the quote accurately. • Achieve company sales targets as per allocated sales budget • Maximize sales by combining selling techniques, strategic planning, marketing and account management to increase sales • To support the entire sales team, including National Sales Manager and Key Account Manager. • Weekly and monthly reporting showing pipeline with timeline out-coming. • Identify and target new market segments. • Involved in UPS & batteries service scheduling, report preparation. • Coordinate service job between customers and technicians. • Basic financial knowledge including invoicing, follow up payment, etc. Show less



Emerson Network Power

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Project Manager

  • Jul 2015 - Sep 2015

  Emerson Network Power is a company that configured or custom-made industrial UPS systems, Battery Charges, Inverters designed for harsh operating conditions. I have the position as project manager for all projects from Australia, New Zealand, Korea, Japan, Pakistan, Indonesia, Vietnam, Malaysia, India and Thailand.Key responsibilities:• Provide the customer with a single point of contact for all technical and commercial matters pertaining to the project including clarification, design development, procurement & manufacture, FAT, delivery, installation, test and verification• Evaluate project specification and relevant contractual documents to fully understand contractual scope and commitments• Design the system according to the customer specification. Ensure cost optimized engineering solutions• Verify project lead-time with sub-suppliers and plan project milestones to ensure on-time completion against contractual commitments • Attend Kick of Meeting (KoM) with client as required • Liaise with/Visit customer during project execution to discuss project progress, technical submissions and expedite decisions/approvals where necessary • Liaise between sub-suppliers (intercompany and third party) and customer’s freight forwarder to ensure goods are delivered on-time and in accordance with contractual packing/shipping specs and Incoterms • Project controlling and monitoring, ensure achievement of technical requirements, delivery milestones according to client's timeline. Show less

• Project Manager

  • Jan 2014 - Jun 2015

  Emerson Network Power is a company that configured or custom-made industrial UPS systems, Battery Charges, Inverters designed for harsh operating conditions. I have the position as project manager for all projects from Australia, New Zealand, Korea, Japan, Pakistan, Indonesia, Vietnam, Malaysia, India and Thailand.Key responsibilities:• Provide the customer with a single point of contact for all technical and commercial matters pertaining to the project including clarification, design development, procurement & manufacture, FAT, delivery, installation, test and verification• Evaluate project specification and relevant contractual documents to fully understand contractual scope and commitments• Design the system according to the customer specification. Ensure cost optimized engineering solutions• Verify project lead-time with sub-suppliers and plan project milestones to ensure on-time completion against contractual commitments • Attend Kick of Meeting (KoM) with client as required • Liaise with/Visit customer during project execution to discuss project progress, technical submissions and expedite decisions/approvals where necessary • Liaise between sub-suppliers (intercompany and third party) and customer’s freight forwarder to ensure goods are delivered on-time and in accordance with contractual packing/shipping specs and Incoterms • Project controlling and monitoring, ensure achievement of technical requirements, delivery milestones according to client's timeline. Show less



Schneider Electric

• France
• Automation Machinery Manufacturing
• 700 & Above Employee

• Project Engineer

  • Jan 2012 - Dec 2013

  Gutor Eletronic specialize in designing complete uninterruptable power supply system solutions, which are mainly used in the global oil & gas, petrochemical, chemical and nuclear, conventional power generation industries. As the project engineer, I’m responsible to manage and customized the design according to client specification. Key responsibilities: • Design the system according to the customer specification and Gutor processes and standards • Ensure cost optimized engineering solutions • Ensure appropriate technical solutions according to system specification. • Responsible for on time engineering mile stones according to project schedule • Responsible for all technical questions and solutions for the assigned projects. Show less



Western Digital

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Product Development Engineer

  • Jan 2010 - Jan 2012

  WD® a long-time leader in hard drive technology designs and manufactures the #1 selling internal and external hard drives. As a product development engineer, I am responsible for any new product research and development. Key responsibilities: • Develop and maintain test process and provide product engineering support for mass volume Disk Drive production. • Performing failure analysis to determine failure mechanism and pursue appropriate corrective action. • Resolve quality and yield issues by performing failure analysis to determine root cause and initiate corrective actions. • Optimize test process for effectiveness. Driving cost reduction through process flow simplification and test efficiency improvement. • Involve in new product transfer and provide engineering support leading to solutions which includes travel to United States for selected product transfer activities. Show less



NXP acquires Freescale Semiconductor

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Product Engineer

  • Oct 2008 - Jan 2010

  Freescale is a global leader in Embedded Processing Solutions. Primarily a product ownership position, I was responsible for 16bit microcontrollers for the automotive industry. Key responsibilities: • Provide engineering support for 16bit microcontroller devices include driving for wafer sort yield enhancement activities, providing resolution to manufacturing disrupts and excursion management/prevention. • Introduced engineering changes to the test program, manufacturing flows and fabrication processes. • Support full customer return failure analysis and provide solutions. • Support of manufacturing sites. • Driving cost reduction through process flow simplification and test efficiency improvement. Show less



Altera

• United States
• Semiconductors
• 700 & Above Employee

• Product Engineer

  • Jun 2007 - Oct 2008

  Altera is the pioneer of programmable logic solutions, enabling system semiconductor companies to rapidly and cost effectively innovate, differentiate, and win in their markets. Primarily a product ownership position, I was responsible for 130nm & 90nm technology FPGA. Key responsibilities: • Provide engineering support for Stratix I (130nm) and Stratix II (90nm) product families include driving for wafer sort yield enhancement activities, providing resolution to manufacturing disrupts and excursion management/prevention. • Conducted electrical failure analysis down to silicon level in order to drive yield and quality improvement at final test and wafer sort. • Introduced engineering changes to the test program, manufacturing flows and fabrication processes. • Support full customer return failure analysis and provide solutions. • Driving cost reduction through process flow simplification and test efficiency improvement. • Worked with test development engineer to optimize test program limits and coverage. • Performed qualification of process changes (BKM), product transfers and new product rollout. Show less