Experience

Keller Williams Realty New Bern NC

• Real Estate
• 1 - 100 Employee

• Call Coordinator

  I am currently flourishing in a team-oriented work environment comprised of brokerage agents, administrators, and private vendors for the largest, real estate franchise in the world. Being the first impression director, I help to facilitate the needs of over 100 Keller Williams agents and connect potential clients to agents, as well as maintaining the central office and facilities. I was hired to provide world class customer service by being courteous and communicating in a positive and friendly manner. I never hesitate to take action to solve problems quickly while alerting management for help when problems arise. On a daily basis, I maintain two company Facebook accounts, one public and one private, to promote the company's market share goals by creatively advertising online real estate listings. I also coordinate the office social media presence while adhering to sensitive information procedures; as well as, create various educational and social online marketing promotions every week. As a result, I have become one of the contributors during brainstorming sessions for marketing campaigns and special events. Recently, I designed, commissioned, procured and distributed marketing materials to promote the branch office at a multistate leadership conference. My design was highlighted by one of the co-founders of the company. In addition, I prepared supporting documentation for training briefs and was in charge of purchasing large amounts of finished materials from a local printing company within a given budget and time frame.As one of the main office administrators, I heavily assist the organization by ensuring it functions efficiently and effectively; and the agents implement local and national business guidelines. I am responsible for supporting agents by uploading pertinent information into the national database, Flexmls. This database holds secured, private information and is used by the majority of US realtors.



Carmike Cinemas

• United States
• Entertainment Providers
• 400 - 500 Employee

• Crew Member

  • Aug 2013 - Dec 2015

  providing excellent customer service, managing transactions, food preparation, providing security, promotional advertisement providing excellent customer service, managing transactions, food preparation, providing security, promotional advertisement