Experience

Shore360 Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Mid Network and Systems Administrator

  • Feb 2020 - Present

  NOC Duties: •Strong knowledge on cisco switch and router configuration. •Strong knowledge on ARUBA/HP switch configuration. •Installation and configuration of Windows Server 2019. •SIP/VIOP configuration •VPN and RDP configuration. •AWS (Amazon Web Services) administrator. •Tests, install and maintains operating systems, applications, software patches and updates. •Enroll/Adding newly hire employees to the RFID access card and Biometric system. •Maintaining Firewall server (pfSense). •Network infrastructure cable management. •Manage NVR & DVR CCTVs and Centralized WiFi network system. •Monitor network device (Nagios). •Monitor bandwidth usage (Cacti). Show less



DOST - Philippine Science High School

• Clark Field Pampanga

• MIS / Information Systems Analyst

  • Jan 2018 - Feb 2020

  • Diagnose connection failure. • Provides technical support to faculty members and office staff. • Identifies computer hardware and software malfunction and takes appropriate action to resolve the issues. • Tests, install and maintains operating systems, applications, software patches and updates. • Conduct inventory of computer hardware assets, peripherals and software licenses owned by the school. • Microsoft Windows Operating System and Office365 administrator. • Enroll/Adding newly hire employees to the Biometric system. • Maintaining Firewall server (pfSense). • Monitor the computer laboratories used of the students and faculty. • Manage school CCTVs footage and Centralized WiFi network system through UniFi Software. • Perform other duties such as printing of student’s ID and other duties assigned. Show less



GFL Systems Clark

• 3F Philexcel Bus. Park, M.A Roxas Highway. Clark Freeport Zone, Philippines.

• Abuse Postmaster / NOC Admin

  • Apr 2014 - Oct 2017

  Postmaster Duties: - Monitor customer's accounts which were compromised used for Spam, Phishing and Spoofing site or any kind of abuse. - Deliverability and Outbound Blocking Issues. - Examining / Investigating Spam complaints and feedback. - Monitor and Respond to Abuse Email communications. - Examining / Investigating customer's problems having issue with sending and receiving messages. - Modifying Spam filters and Resetting IP Addresses. - Monitor for Web Abuse. - Scanning untrusted domains. - Monitoring / Investigating suspicious new domains that have signed up on the system. NOC Duties: - Monitoring (WebMails & WebSites) system conditions using NAGIOS alert/alarm tool 24x7 requiring special attention to avoid impact on the network's performance, to avoid interruption/service outage and to ensure perfect network performance. - Responsible to monitor NetApp Data Storage, Database & Network health infrastructure. - Analyze problems. - Perform troubleshooting using web based tool and Terminal/CLI Commands(Linux). - Communicate with service owners(Web, Mail, Windows, Database/SQL, Routing and NetApp Team) immediately to remedy the problem or issue. - If necessary, NOC's escalate problems to the appropriate personnel level (Senior Sys Admin’s Web/Mail and Network Architect). - Provides resolution regarding the issue / service outage. - Handle escalations from technical supports and partner relations. (when customer's are not able to access their websites or webmails). Show less



NANOX Philippines Inc.

• Clark Freeport Zone, Philippines

• Production Technician

  • Aug 2013 - Mar 2014

  Duties: - Troubleshooting and Maintaning LCD panel machines. - Setting up standard procedure of LCD panel machines. Duties: - Troubleshooting and Maintaning LCD panel machines. - Setting up standard procedure of LCD panel machines.



DOST Philippine Science High School

• Clark Freeport Zone, Philippines

• ON – The – Job Trainee

  • Nov 2012 - Mar 2013

  Duties: - Rewiring network structure and enhancement of their current network structure. - Troubleshooting PC's and maintaining network. Duties: - Rewiring network structure and enhancement of their current network structure. - Troubleshooting PC's and maintaining network.