Jessie Olweean
at Rocky Mountain Poison & Drug Safety (RMPDS)- Claim this Profile
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Bio
Experience
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Rocky Mountain Poison & Drug Safety (RMPDS)
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Jun 2021 - Present
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Jan 2017 - Jun 2021
Increased call handling staff efficiency, compliance, and customer service for a contact service that serves 12 pharma clients, supporting a staff of 50. Acted as the primary contact and liaison between healthcare providers and IT professionals/Project Managers.
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Jan 2016 - Jan 2017
Ensured the Drug Information Center staff had the technical training and tools needed to deliver quality results. Participated in at least 7 audits yearly and managed training compliance processes. Supported 40 employees. Led a team of 2 trainers.
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Jan 2015 - Jan 2016
Responsible for customer service and technology training, overall training structure, as well as process improvements within the RMPDC Drug Information Center.
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Drug & Medical Information Pharmacist - Drug Information Center
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Jul 2011 - Jan 2015
Provided medical information and patient consultation to over 15 customers/day globally on behalf of the pharmaceutical industry, specializing in immunotherapy. Provided medical information and patient consultation to over 15 customers/day globally on behalf of the pharmaceutical industry, specializing in immunotherapy.
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RITE AID
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Retail
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700 & Above Employee
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Pharmacy Intern
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May 2008 - May 2010
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NSF
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United States
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Public Safety
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700 & Above Employee
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Associate Chemist (2005-2007); Chemist Technician (2004-2005)
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Feb 2004 - Jul 2007
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Senior Conference Staff Member; Company Webmaster
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1995 - 2007
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Chemist I (Apr 2003-Feb 2004); Processing Assistant (Feb-Apr 2003); Receptionist (Jun 2002-Feb 2003)
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Jun 2002 - Feb 2004
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Kelly
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United States
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Staffing and Recruiting
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700 & Above Employee
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Assisted Living Aid and Companion
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Jun 2001 - May 2002
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Biology Research Assistant
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Feb 2002 - Apr 2002
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Medical Records Clerk
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May 1999 - Aug 1999
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Education
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Creighton University
Pharm.D., Pharmacy -
Eastern Michigan University
B.S., Biology, Biochemistry