Experience

Sealy Management Co., Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Professional

  • Feb 2021 - Present

  Showed model units to prospective residents, processed applications, prepared lease agreements, and conducted walk through inspections to verify the units were ready for move-in. Provided efficient problem solving resolution skills, communicating efficiently with residents to identify problems, resolve issues, and establish positive relationships. Exhibited effective sales, customer service, and professionalism to help expand occupant retention. Occupancy increased from 93% to 99% over the last year. Proficient in Yardi, RentCafe, Excel, Word, and Outlook. Show less



AltaPointe Health Systems

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Behavioral Aide

  • Mar 2019 - Jun 2019

  Assisted and trained clients in Basic Living Skills (e.g., cooking, cleaning, household chores, ect.) Safely and punctually transported clients to appointments and extracurricular activities Completed training in CPR, First Aid, HIPAA, de-escalation skills, proper medication distribution, and self defense Assisted and trained clients in Basic Living Skills (e.g., cooking, cleaning, household chores, ect.) Safely and punctually transported clients to appointments and extracurricular activities Completed training in CPR, First Aid, HIPAA, de-escalation skills, proper medication distribution, and self defense



iglesia caminodevida

• Peru
• Non-profit Organizations
• 1 - 100 Employee

• Missionary Intern

  • Jun 2018 - Dec 2018

  Fulfilled duties as a homeschool teacher Created and implemented lesson plans Developed leadership and problem solving skills in a foreign context Assisted with church events Raised 6 month ministry and living expenditure Overcame cultural barriers and gained intermediate Spanish understanding Fulfilled duties as a homeschool teacher Created and implemented lesson plans Developed leadership and problem solving skills in a foreign context Assisted with church events Raised 6 month ministry and living expenditure Overcame cultural barriers and gained intermediate Spanish understanding



The Dixie Group

• United States
• Textile Manufacturing
• 100 - 200 Employee

• Customer Service Representative

  • Aug 2015 - Jun 2018

  Expediently answered and processed 100+ calls daily Upheld call quality and resolution standards Trained new employees in a fast paced environment. Developed de-escalation skills to assist dissatisfied customers Engaged with customers and internal personnel for customer satisfaction Detailed data entry for orders taken by phone and submitted online Expediently answered and processed 100+ calls daily Upheld call quality and resolution standards Trained new employees in a fast paced environment. Developed de-escalation skills to assist dissatisfied customers Engaged with customers and internal personnel for customer satisfaction Detailed data entry for orders taken by phone and submitted online



YouRemodel

• Saraland, AL

• Customer Service/ Admin. Assistant

  • Apr 2013 - Jun 2014

  Answered calls and provided assistance to administrator Frequent use of Word and Excel for data entry and company records Aided in social media advertising development Answered calls and provided assistance to administrator Frequent use of Word and Excel for data entry and company records Aided in social media advertising development



ROSS DRESS FOR LESS 245

• United States
• Retail
• 1 - 100 Employee

• Customer Service/ Cashier/Loss Prevention

  • Dec 2006 - Jun 2012

  Fast and friendly transaction on register Exhibited teamwork to organize store Understanding and application of security procedures Fast and friendly transaction on register Exhibited teamwork to organize store Understanding and application of security procedures