Jessica Singh
Business Analyst Intern at Love Together- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Punjabi Full professional proficiency
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Urdu Full professional proficiency
Topline Score
Bio
Credentials
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Data Analytics for Business Professionals
National Association of State Boards of Accountancy (NASBA)Aug, 2023- Oct, 2024 -
Excel Essential Training (Microsoft 365)
LinkedInAug, 2023- Oct, 2024 -
Excel: Conditional Formatting for Beginners
LinkedInAug, 2023- Oct, 2024 -
Excel: Filtering Data for Beginners
LinkedInAug, 2023- Oct, 2024 -
Excel: Macros and VBA for Beginners
LinkedInAug, 2023- Oct, 2024 -
Excel: PivotTables for Beginners
LinkedInAug, 2023- Oct, 2024 -
Excel: Power Query for Beginners
LinkedInAug, 2023- Oct, 2024 -
Excel: VLOOKUP and XLOOKUP for Beginners
LinkedInAug, 2023- Oct, 2024 -
Introduction to Prompt Engineering for Generative AI
LinkedInAug, 2023- Oct, 2024 -
Leveraging Generative AI for Project Management
LinkedInAug, 2023- Oct, 2024 -
Nano Tips for Using ChatGPT for Business with Rachel Woods
LinkedInAug, 2023- Oct, 2024 -
Salesforce: Sales Automation for Salespeople
LinkedInAug, 2023- Oct, 2024 -
Agile Foundations
IIBAJul, 2023- Oct, 2024
Experience
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Love Together
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Brazil
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Non-profit Organizations
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1 - 100 Employee
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Business Analyst Intern
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Sep 2023 - Present
• Coordinated test requirements, documenting results, and partnering with the technical team to resolve issues by providing real time feedback to present KPIs, trends, and insights to C-Suite/senior leadership and stakeholders. • Collaborated with interns by conducting market research and creating a market acquisition strategy for Love Together, exhibiting experience in collaborating with teams to design and develop functional solutions. • Worked closely with 500+ relational therapists using CRM tool Mailchimp for effective root cause analysis (RCA) for understanding product concerns. • Participated in solution development by performing requirements gathering, events, detailed design, build and deployment sessions for website interface development. • Strategized recommendations with operations and product managers on business requirements analysis, design, and implementation for understanding the target market, growing sales, and generating overall revenue of Love Together. Show less
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University of the Pacific
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United States
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Higher Education
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700 & Above Employee
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Special Projects Assistant
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Sep 2022 - May 2023
• Demonstrated strong cross-functional data integration and sustainability strategy by developing interactive Excel dashboards and PivotTables for tracking STARS reports.• Collaborated with 14 department heads under the director of sustainability to meticulously craft a budget advisory report, showcasing excellent knowledge of environmental sustainability and reporting skills. • Managed over 6 sustainability projects while reporting to the Director of Sustainability to curate strategic research and strategy development. • Translated complex data insights to actionable recommendations, boosting future STARS rating by approx. 15%. Show less
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Resident Assistant
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Aug 2022 - May 2023
As a Resident Assistant of Residential Life and Housing at the University of the Pacific, below mentioned are the responsibilities I hold:- Assist residents with the transition to university and residence hall life.- Enforce university and residence hall rules and regulations.- Remain available to residents while on-call overnight.- Assist in supervising residents and responding to complaints, reports, requests, and emergencies.- Submit reports on infractions, violations, and safety issues to administrative and management team.- Promote residence hall events as and when it occurs.- Inform residents about relevant campus and local activities through various social media platform.- Facilitate resolution of disagreements between residents.- Organize and direct regular floor meetings with residents. Show less
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Graduate Writing Mentor
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Apr 2022 - Dec 2022
• Supervised students’ learning curve while writing their research papers, dissertations, and theses by providing them guidance on professional writing.• Spearheaded development of reports and presentations to provide students’ an offline guide on referencing styles.• Simplified the Thesis & Dissertation Format Guide to help students use a tailored version and save hours of researching.•Guided students in tailoring their resume and portfolios by providing real-time recommendations as well as in-depth review by understanding their academic progress, interests and strong suits. Show less
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Leadership, Engagement and Development Specialists (LEADs)
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May 2022 - Sep 2022
•Created a database on Excel to run individual support to students matching them with their advisors, maintaining an interactive dashboard to track progress over summer.• Increased engagement of students with academic advisor by 15% by brain storming plans relating university messaging policy.• Developed team-based activities for 300 students from marginalised backgrounds by facilitating workshop sessions. • Strategized individual support to facilitate academic foundational development of students by planning effective communication channels to connect with matched academic advisors. Show less
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Summer Residential Leadership Intern
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May 2022 - Aug 2022
• Developed a database of Pacific resources using Excel to connect 1200 students for supporting retention and pipeline opportunities.• Manoeuvred the point of sales system for training additional staff members to reduce overall time spent in training sessions.• Supervised over 50 students during the summer camp to ensure proper guidelines and health safety measures were adhered.• Streamlined safety procedure within assigned camp to ensure latest information was available and communicated to manage any emergency. Show less
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Business Analyst
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Jan 2021 - Dec 2021
• Scrutinized technical information and market trends to drive KPIs for stakeholders using Tableau, leading to efficiency in resource allocation. • Analyzed 10 datasets of 5000+ collections to predict market demand using RapidMiner. Executed processes in regression models to find lag time in production as the parameter that caused major fluctuations. • Applied SQL expertise to craft ERD diagrams, effectively reducing decision making time by approximately 15%, highlighting strong project management skills and a dedicated work ethic. Show less
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Education
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2022 - 2023
University of the Pacific - Eberhardt School of Business
Masters of Science, Business Analytics -
2017 - 2020
Satish Chander Dhawan Government College
Bachelor of Science - BS, Computer Science
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