Experience

Gateway Bank

• United States
• Banking
• 1 - 100 Employee

• Marketing Manager

  • Aug 2021 - Present



Teachers Mutual Bank Limited

• Australia
• Banking
• 400 - 500 Employee

• Acquisition Manager

  • Nov 2018 - Aug 2021

• Broker Support Officer

  • Dec 2015 - Nov 2018

  As a Broker Support Officer, I am responsible for the administrative support for brokers in relation to helping them complete their accreditation as well as maintaining associated systems such as the Loanworks Commission System.This role is critical in ensuring TMB’s future business growth via the third party channel with a key responsibility of supporting strong broker relationships from an operational perspective.

• Member Service Officer

  • 2010 - Dec 2015

  I started with Teachers Mutual Bank after high school as a trainee and completed my certificate IV in Financial Services. I worked in various departments around the organisation and joined the Contact Centre on completion of my traineeship - 12 monthsIn the Contact Centre I was responsible for inbound and outbound calls, emails and webchats - 24 monthsI am now working at our Western Sydney Regional Office in a front office role and responsible for creating the ultimate member experience. I am able to help our members with personal loans, credit cards, investments, overseas, insurance as well as their everyday banking needs.