Jessica W.

Business Services and Workplace Learning Coordinator at Brighton Center
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati Metropolitan Area

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5.0

/5.0
/ Based on 2 ratings
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Emilee Hunt

Jessica is one of the most dedicated people I have ever work with. Her attention to detail surpasses everyone's expectations. She works great with a team and encourages collaboration. It is easy to see that Jessica is passionate about all the work that she completes. She is constantly investigating innovative ways to make our job more efficient. I have worked directly with Jessica and I am more than pleased with the experience and knowledge that she possesses.

Aaron Williams

Jessica Warner is a consummate professional. As a partner at the Kentucky Career Center, I would consistently rely on her in my efforts to work with our local veteran community in meeting their needs. She takes her work seriously and has been a dedicated leader at the Career Center. Jessica strives to improve not only herself but those around her. She is a model leader and team player. I cannot recommend Jessica enough.

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Credentials

  • First Aid/CPR/AED Instructor
    American Red Cross
    Jun, 2023
    - Nov, 2024

Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Business Services and Workplace Learning Coordinator
      • May 2023 - Present

    • Compliance and Quality Improvement Manager
      • Jul 2022 - May 2023

      - Results-driven Compliance and Quality Improvement Manager leveraging Salesforce Lightning Force to achieve organization-wide objectives.- Managed a team of 6-7 to ensure compliance with local and federal regulations and conducted audits to verify adherence to policies and regulations.- Successfully led the implementation of standard operating procedures, requiring extensive collaboration with cross-functional teams to ensure successful implementation and training to achieve efficiency and compliance.- Solved critical compliance issues through data analysis, process improvements, and programming solutions to ensure adherence to policies, standards, and regulations.- Demonstrated deep knowledge of Salesforce Lightning Force as a system expert and was responsible for leading and participating in cross-functional technical projects and initiatives aimed at streamlining processes and improving operating efficiencies.- Conducted comprehensive training sessions to ensure successful implementation of new procedures for the team and tracked outcomes to measure effectiveness. Show less

    • Talent Development Specialist
      • Sep 2021 - Jul 2022

      - Talent Development Specialist with advanced experience in providing case management and career readiness services to 50+ customers.- Led various workshops that focused on enhancing technical and practical skills, such as job search strategies, professional networking, and mock interviews.- Demonstrated a deep understanding of regional and federal guidelines, ensuring that all required data was accurately entered into KEE SUITE, a Salesforce Lightening Force platform, to drive results.- Maintained regular communication with employers, educational institutions, and customers to guide them through the job search process, provide support, and address issues.- Developed and managed strategic partnerships with several community-based organizations, local employers, and educational institutions to create opportunities for customers. Show less

Education

  • Northern Kentucky University
  • Gateway Community & Technical College

Community

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