Jessica Pokai
Database Analyst at Steople (PeopleScape) Australia & New Zealand- Claim this Profile
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Bio
Scott Vincent
Jessica is an extremely hard worker and is very good at analysing business problems and documenting these outcomes. She is also very good at documentating and understanding business requirements across a wide range of scenarios. Happy to be contacted further to discuss any position she applies for
Scott Vincent
Jessica is an extremely hard worker and is very good at analysing business problems and documenting these outcomes. She is also very good at documentating and understanding business requirements across a wide range of scenarios. Happy to be contacted further to discuss any position she applies for
Scott Vincent
Jessica is an extremely hard worker and is very good at analysing business problems and documenting these outcomes. She is also very good at documentating and understanding business requirements across a wide range of scenarios. Happy to be contacted further to discuss any position she applies for
Scott Vincent
Jessica is an extremely hard worker and is very good at analysing business problems and documenting these outcomes. She is also very good at documentating and understanding business requirements across a wide range of scenarios. Happy to be contacted further to discuss any position she applies for
Credentials
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Diploma of Leadership Capability
-Dec, 2011- Sep, 2024 -
Diploma of Government
-Dec, 2010- Sep, 2024 -
ITIL v3 Foundation Certificate in IT Service Management
-Jul, 2009- Sep, 2024
Experience
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Database Analyst
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Dec 2019 - Present
- Create and maintain Zoho (CRM) Analytics reports and dashboards [SQL] - Support Business decisions through creation of clear and up-to-date dashboards - Automate Zoho related process where possible, and remove need for manual updates for period changeovers - Optimise queries for performance as appropriate - Create and maintain Zoho (CRM) Analytics reports and dashboards [SQL] - Support Business decisions through creation of clear and up-to-date dashboards - Automate Zoho related process where possible, and remove need for manual updates for period changeovers - Optimise queries for performance as appropriate
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Data Analyst
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Oct 2017 - Jun 2019
Support the information needs of cbm Canada, including support and management of the Studio Enterprise Donor Management System (DMS), and related systems. - Business Analysis: Requirement gathering for technical solutions and information needs. Solution design. - Project and Test Management for in-house and COTS solutions. - Donor segmentation for targeted regular and adhoc marketing campaigns. - Data Reporting and Analytics: Develop and generate custom reports, such as donor snapshots and behaviour analysis. - 1st to 3rd level support for Studio Enterprise DMS, its' integrations, and custom data collection applications used by Partners in the field. - Apply annual changes to the communication strategy (journey) for the Healing Hugs Program. - Design and develop Advanced CRM layer to the existing DMS. - MS T-SQL, VB.NET, SSIS, & SSRS
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Australian Taxation Office
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Australia
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Government Administration
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700 & Above Employee
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Senior IT Business Analyst / Team Lead
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Apr 2013 - May 2017
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Bridge Church
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United States
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Religious Institutions
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1 - 100 Employee
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Database / IT Coordinator
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Jan 2013 - Apr 2013
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Department of Human Services (Australia)
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Government Administration
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700 & Above Employee
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ICT Business Analyst
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Jan 2010 - Aug 2012
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User Interface / ICT Security Consultant
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Jun 2011 - Sep 2011
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Centrelink
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Government Administration
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700 & Above Employee
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Web / J2EE Developer
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Jul 2009 - Jan 2010
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ICT Business Analyst
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Jan 2009 - Jun 2009
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Beames and Associates Accounting & Financial Services Pty Ltd
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Australia
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Accounting
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Accountant
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Feb 2007 - Oct 2008
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Education
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2004 - 2008
The Australian National University
Bachelor of Commerce / Information Technology (BComm/BIT), Accounting and Information Systems
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