Operations Executive

• Oct 2022 - Present

UI/UX Designer

• May 2022 - Aug 2022

Performed heuristic evaluation, usability tests, literature reviews, and created a functional prototype for A Shared Decision-Making Tool for Type 2 Diabetes Prevention application based on evidence-based solutions and persuasive technologies. Performed heuristic evaluation, usability tests, literature reviews, and created a functional prototype for A Shared Decision-Making Tool for Type 2 Diabetes Prevention application based on evidence-based solutions and persuasive technologies.

Underwriting Assistant | Quality Control Lead

• May 2021 - Aug 2022

Working within the conversion team at Intact, the main role I have is collecting, extracting, analyzing, and aggregating data from one system to another. I process a variety of system transactions such as inputting data, data modifications and rewriting transactions up to RSA and Intact standards. Working within the conversion team at Intact, the main role I have is collecting, extracting, analyzing, and aggregating data from one system to another. I process a variety of system transactions such as inputting data, data modifications and rewriting transactions up to RSA and Intact standards.

Supervisor | Key Holder

• Aug 2015 - May 2021

Shoppers Drug Mart is a retail pharmacy organization focusing on customers health, safety and satisfaction. From my many years of experience I apply my strong conversational and communication skills to serve customers needs as well as ensure all employees are working collaboratively. Being a supervisor, I also resolve discrepancies within our point of sale systems and handle any technical issues that arise. Shoppers Drug Mart is a retail pharmacy organization focusing on customers health, safety and satisfaction. From my many years of experience I apply my strong conversational and communication skills to serve customers needs as well as ensure all employees are working collaboratively. Being a supervisor, I also resolve discrepancies within our point of sale systems and handle any technical issues that arise.

Receptionist | Physiotherapist Assistant

• Feb 2017 - Aug 2018

After completing my co-op at Family Physiotherapy and Sports Rehab Centre I was offered a full time position being the front receptionist as well as a physiotherapy assistant. Within this position I maintained all financial and treatment records for clients, scheduled various types of appointments for different practitioners within the facility, as well as performed therapy for clients and recorded detailed prognosis in patient charts After completing my co-op at Family Physiotherapy and Sports Rehab Centre I was offered a full time position being the front receptionist as well as a physiotherapy assistant. Within this position I maintained all financial and treatment records for clients, scheduled various types of appointments for different practitioners within the facility, as well as performed therapy for clients and recorded detailed prognosis in patient charts