Experience

MicahTek

• Information Technology & Services
• 1 - 100 Employee

• Account Manager

  • Apr 2021 - Present

  I work one-on-one with my designated clients to provide them with up-to-date reports for their sales, product fulfillment, call volume and service levels. In my position I work directly with IT, Client Support, Warehouse staff, Lettershop staff, Call Center leadership, Work Force Management, Quality Control, and our executive officers. My immediate supervisor is the Executive Vice President. I am responsible for creating call projections for my clients and ensuring that service levels are met, creating job requests and work orders and following up to make sure all projects are completed in a timely manner. I also create custom landing pages for our clients using our e-commerce platform and update inventory items that are available on client shop pages. I am also responsible for writing the standard operating procedures for reporting, customer service, and cashiering services for my clients. Show less



Mortgage Clearing Corp

• United States
• Financial Services
• 1 - 100 Employee

• Document Clerk

  • Jun 2020 - Apr 2021

  I worked with the foreclosure department in gathering documentation for foreclosure proceedings. I worked with foreclosure attorneys to provide mortgage documents for foreclosure cases and sheriff’s sales. I worked with the foreclosure department in gathering documentation for foreclosure proceedings. I worked with foreclosure attorneys to provide mortgage documents for foreclosure cases and sheriff’s sales.



Oklahoma Medical Billing

• Tulsa, Oklahoma, United States

• Medical Billing Clerk

  • Jan 2016 - Mar 2020

  I worked with designated medical offices to submit billing to insurance companies. I would call for referrals, call to dispute denials, answer patient’s billing questions, and update medical records. I worked with designated medical offices to submit billing to insurance companies. I would call for referrals, call to dispute denials, answer patient’s billing questions, and update medical records.



Faith Central Christian Academy

• Tulsa, Oklahoma, United States

• Office Manager and Testing Administrator

  • Jan 2012 - Sep 2014

  I was over ordering supplies, filing, record keeping for students, processing our accounts receivable, coordinating student transfers, organizing school events and graduations. I evaluated incoming students and their diagnostic test results. I created their annual academic projections and goals. I met all parents and students in their new student orientations to go over school policies and curriculum. I was over ordering supplies, filing, record keeping for students, processing our accounts receivable, coordinating student transfers, organizing school events and graduations. I evaluated incoming students and their diagnostic test results. I created their annual academic projections and goals. I met all parents and students in their new student orientations to go over school policies and curriculum.