Jessica Kevin
Relocation Officer at Red/line Logistics Nigeria- Claim this Profile
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Igbo, English Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Fundamentals of digital marketing
Google Digital Skills For AfricaApr, 2023- Nov, 2024
Experience
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Redline Logistics
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Nigeria
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Relocation Officer
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Sep 2015 - Present
• Relate with clients, and advice on the document’s needed for their consignment and liaise with documentation department to maximize client satisfaction • Conducts and prepare survey reports on items to be moved to ascertain the CBM, estimated weight and nature of shipment to determine the type of logistics to put in place, prior to cost estimation and quotation • Coordinates and supervises team members on field exercise both export, import or local moves • Generates packing list for clients to meet export requirements and specification • Generates in-house charges on relocation moves both local and international • Recommends transport specification, dimension of consignment to reduce cost and ensure safety, timing and delivery of consignments • I ensure consignment meet shipping regulations, ensure proper handling, labeling, and conceal the identity of the shipments. • Ensures proper documentation of relocation exercise to meet (ISO) international Organization for Standardization requirement on (ERP) Enterprise Resource Planning • I supervise the packaging and loading/unloading of cargos and shipments of both fragile and non-fragile items to conform to export requirements. And I was able to achieve 99% of customer satisfaction on 14 questionnaire shared out of 16. Show less
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Chelsea Microfinance Bank
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Delta, Nigeria
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CUSTOMER SERVICE REPRESNTATIVE / BULK TELLER
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Dec 2011 - Dec 2012
• Preparation of cheque to be taken to the clearing house • Sorting of cash for automated teller machine • Preparation of monthly KPI and timeline for all transactions • Cash out and confirmation of monies • Collection of cash deposit from customers • Received all inward and outward mails • Communicating with clients to ensure seamless flow of information and updates • Collection of pieces from tellers and balancing of till • Preparation of cheque to be taken to the clearing house • Sorting of cash for automated teller machine • Preparation of monthly KPI and timeline for all transactions • Cash out and confirmation of monies • Collection of cash deposit from customers • Received all inward and outward mails • Communicating with clients to ensure seamless flow of information and updates • Collection of pieces from tellers and balancing of till
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National Insurance Nigeria Ltd
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Imo, Nigeria
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Customer Representatives/Insurance Agent
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Jun 2003 - Dec 2010
• Obtain third-party insurance documents for vehicle users • Built and developed strong professional relationships with all customers • Worked with other departments to execute client request, processes and reporting • Answered customer queries, processed customer documentation and client requests • Obtain third-party insurance documents for vehicle users • Built and developed strong professional relationships with all customers • Worked with other departments to execute client request, processes and reporting • Answered customer queries, processed customer documentation and client requests
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Education
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2006 - 2010
Imo State University Owerri
Bachelor's degree, Banking and Finance -
2023 - 2033
Alison Online Learning
Certificate, Digital Marketing -
2020 - 2021
Alison Online Learning
Certificate, Supervising Others
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