Jessica Irani

Manager, Mid-Market Customer Success at Muck Rack
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Bio

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5.0

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Donna Mitsos, CIS, IP ✨

Jessica is wonderful to work with. She recently assisted me with a group booking for a conference in the Tribeca area. Her kind and friendly demeanor, attention to detail, prompt responses, and ability to adapt to the needs of my client were fabulous and appreciated. I look forward to having the pleasure to work with Jessica again in the future.

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Credentials

  • Boolean Search Certification of Achievement
    Muck Rack
    May, 2023
    - Nov, 2024
  • Muck Rack Essentials
    Muck Rack
    May, 2023
    - Nov, 2024
  • Fundamentals of Media Relations
    Muck Rack
    Sep, 2022
    - Nov, 2024
  • Fundamentals of Social Media
    Muck Rack
    Mar, 2021
    - Nov, 2024
  • HubSpot Sales Software
    HubSpot Academy
    Mar, 2021
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Manager, Mid-Market Customer Success
      • Jul 2023 - Present

    • Senior Customer Success Manager
      • Jan 2022 - Jul 2023

    • Customer Success Manager
      • Mar 2021 - Jan 2022

  • Freelance Photographer
    • New York, New York, United States
    • Freelance Photographer
      • 2019 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Sep 2018 - Sep 2020

    • Hospitality
    • 700 & Above Employee
    • Marketing Specialist, NY Metro Market
      • Sep 2016 - Apr 2018

    • United States
    • Hospitality
    • 700 & Above Employee
    • Sales, Grand Hyatt Washington & Hyatt Regency Capitol Hill
      • Nov 2014 - Jun 2016

    • United States
    • Management Consulting
    • 1 - 100 Employee
    • Quality Assurance Consultant, Brand Experience
      • Jan 2014 - Nov 2014

    • United States
    • Hospitality
    • 700 & Above Employee
    • Operations Management Intern
      • May 2012 - Aug 2013

Education

  • Penn State University
    Bachelor of Science - BS
    2009 - 2013
  • General Assembly
    2018 - 2018

Community

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