Jessica Fern-Kirkland
President & Managing Director at Bromley Living- Claim this Profile
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Bio
Experience
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Bromley Living
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United States
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Real Estate
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1 - 100 Employee
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President & Managing Director
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Oct 2023 - Present
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CEO
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Mar 2021 - Present
Professional Consulting Services
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PMG Property Management, LLC
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Real Estate
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1 - 100 Employee
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President
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Nov 2022 - Jun 2023
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Grace Hill
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United States
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Software Development
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100 - 200 Employee
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Senior Director of Multifamily Product Management
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Jan 2022 - Nov 2022
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FPI Management
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United States
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Real Estate
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700 & Above Employee
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Senior Director of Training and Development
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Dec 2020 - Nov 2021
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Director Of Training And Development
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Oct 2018 - Dec 2020
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Training and Development Manager
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Nov 2014 - Oct 2018
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Senior Community Director, Corporate Trainer
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Sep 2012 - Nov 2014
Issaquah LIHTC Communities, Nominated for Community Director of the Year- Emerald Awards, responsible for every aspect, financials, curb appeal, re-certifications, working with ownership for resident support, communities stay 100% occupied, consistently increasing cash flow, maintaining a positive NOI for the first time in years, catching up on deferred maintenance, analyzing variances, ledger and rent roll auditing, WBARS reporting, compliance expert, executing lease renewals well in advance and… Show more LIHTC Communities, Nominated for Community Director of the Year- Emerald Awards, responsible for every aspect, financials, curb appeal, re-certifications, working with ownership for resident support, communities stay 100% occupied, consistently increasing cash flow, maintaining a positive NOI for the first time in years, catching up on deferred maintenance, analyzing variances, ledger and rent roll auditing, WBARS reporting, compliance expert, executing lease renewals well in advance and pushing rents, file auditing, ensuring the properties get the treatment they deserve, hit the ground running to get the property caught up with re-certs and bills. In charge of scheduling the turns, bids for projects, collections, great with Yardi, holds a certification to conduct project based voucher units on initial inspections for KCHA, month end, property profile and dashboard reports, reporting timely and accurately, AP, responding to leads, payroll, helped oversee another community Johnson Hill consistently for a year to help get it caught up with day to day happenings and completed over 30 re-certs in 2 weeks. Working closely with vendors to get bids on projects for the properties, and staying within budget. Also one of 3 trainers for the company in the Pacific Northwest, teaching leasing training, admin training, and Community Director trainings in classroom to new hires and all employee’s in the region, develops new and innovative ideas to improve training, helped to remodel the leasing training with new closing techniques, expert on policies and procedures, created Leadership training and conduct one-on-one trainings at multiple sites to promote leadership and development.
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Secretary of the Board of Directors
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Sep 2013 - Sep 2014
Talus Responsible for assisting in making major decisions and signing off on motions. Chair and Liason of the Social Committee currently working on National Night Out, Meet the Mayor, community trail walks, and community pick ups. Liason for the nominating committee where I recruit out talented individuals to assist with the Board and on Committee’s. Current projects are tree removal, transportation, view protection, and parcel 7, 8, and 9 development.
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Assistant Property Manager
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Apr 2011 - Apr 2012
Leasing, marketing including social media, posting rent payments, issuing legal notices, exceptional customer service and phone etiquette, active in scheduling turns, AP, collections, planning events, creating community newsletter, addressing, documenting, and taking action on complaints, faxing, filing, copying, using discretion when screening future residents, maintaining professionalism and property appearance, multi-tasking, ability to handle frequent interruptions, promoted within 1 year… Show more Leasing, marketing including social media, posting rent payments, issuing legal notices, exceptional customer service and phone etiquette, active in scheduling turns, AP, collections, planning events, creating community newsletter, addressing, documenting, and taking action on complaints, faxing, filing, copying, using discretion when screening future residents, maintaining professionalism and property appearance, multi-tasking, ability to handle frequent interruptions, promoted within 1 year, received 100% on first secret shop score, involved in the community through charities and programs, ordering office supplies, communicates effectively, sends accounts to collections and evictions, excellent closer, property is consistently 96-100% occupied, Yardi pro, prepare and execute lease paperwork, budget awareness, knows the importance of curb appeal and first impressions, assisted at sister communities with marketing and leasing Show less
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Assistant Property Manager
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Jun 2009 - Apr 2011
Maple Valley, WA
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Manager
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2008 - 2009
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Motorplex Heavy Truck, RV & Fleet Repair
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United States
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Assistant Service Manager
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Dec 2006 - Jul 2007
Maple Valley, WA
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Education
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Leadership Eastside class of 2016
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Capella University
Bachelor of Applied Science - BASc, Industrial and Organizational Psychology -
Green River Community College
Automotive