Senior Director - Commercial Launch & Lifecycle Strategy

• Mar 2022 - Present

» Structured first of its kind cross-organizational project team for post-launch patient services IT and systems assessment for pharma client in neurodegenerative/rare disease space. Led team of onshore and off-shore resources and served as patient services SME. » Orchestrated stakeholder interviews, facilitated third-party vendor workshops, and performed root cause analysis to validate and test expressed client concerns. Identified and evaluated business impact and associated risk. » Presented key findings and recommendations readout to client's C-Suite and gained alignment on optimization and implementation plan. Positioned both my client and my company for success. » Served as on-site account lead for strategic client account. Trusted and selected by client's digital marketing senior director to serve as chief of staff and member of line of business leadership team. » Project management of strategic and operational projects through definition of scope, objectives, key activities and deliverables. » Process design and implementation for cross-brand, multi-channel marketing campaigns. » Cross-functional external agency and internal stakeholder coordination, operational and communications facilitation, brand partnership, and risk mitigation. Show less

Program Manager

• Nov 2019 - Mar 2022

» Spearheaded rapidly expanding oncology patient affordability portfolio for Top 10 pharma company, including pharmacy, medical benefit/buy & bill, and hybrid savings programs. » Led the successful launch of 3 patient access and affordability programs from requirements gathering to implementation. » Drove account strategy and operational excellence by making recommendations to program strategies and roadmap offering the best solution for client projects in accordance with SOW. » Collected and documented business requirements and communicated changes, enhancements and modifications to client and internal functional areas to ensure requirements and solutions were understood. Well versed on third-party service vendor landscape (agencies, SPPs, HUBs, service providers, data/analytics teams) to further drive value and to mitigate risk. » Recommended, cultivated and implemented innovative solutions for client to maximize brand value and competitive position. Monitored and measured KPIs to develop data-driven recommendations. Drove internal project teams to deliver products and services on schedule, on budget and within scope. » Calculated and provided projections for annual program budgets and new program launches. Provided recommendations to effectively manage program costs. Led monthly budget calls with client team to monitor PO utilization. » Served as mentor for new hire program managers and associate program managers. Show less

Principal

• Jan 2016 - Dec 2020

JLC Business Development Consulting provides practical business development solutions. I work with entrepreneurial start-ups, non-profits, and small/mid-size companies. I start by meeting with C-level and corporate management teams to thoroughly understand the business, their customers, their competitors and their goals. From there I partner with my client to develop and implement a strategic plan that will provide a sustainable competitive advantage. JLC Business Development Consulting provides practical business development solutions. I work with entrepreneurial start-ups, non-profits, and small/mid-size companies. I start by meeting with C-level and corporate management teams to thoroughly understand the business, their customers, their competitors and their goals. From there I partner with my client to develop and implement a strategic plan that will provide a sustainable competitive advantage.

Strategic Partnerships Manager

• Jun 2018 - Oct 2018

» Developed and implemented a targeted calling strategy that earned company commitments to offer the CLC of the NC Triangle employer loans to their employees. » Created strategic alliances with community partners. » Tripled number of participating companies. » Developed and implemented a targeted calling strategy that earned company commitments to offer the CLC of the NC Triangle employer loans to their employees. » Created strategic alliances with community partners. » Tripled number of participating companies.

Graduate Student

• Jan 2015 - May 2017

Principal

• May 2015 - Oct 2015

» Delivered merger and acquisition consulting to a diverse range of small businesses. » Drove recasting and valuation services delivery; presented market trends, multiples, and valuation reports to clients using comparative sales and industry databases. » Targeted business acquisition searches for companies, individuals, and private equity groups. » Delivered merger and acquisition consulting to a diverse range of small businesses. » Drove recasting and valuation services delivery; presented market trends, multiples, and valuation reports to clients using comparative sales and industry databases. » Targeted business acquisition searches for companies, individuals, and private equity groups.

Vice President - Business Banking

• Nov 2013 - May 2015

» Directed management and development of business client portfolio. » Primary point-of-contact for bank partners to meet a diverse range of customer needs, including treasury, merchant, wealth, insurance, leasing, payroll, SBA, and retirement services. » Leveraged proactive partnerships and analyzed financial statements to anticipate client needs and develop solutions. » Increased and enhanced business acquisition by developing referral sources and centers of influence. » Directed management and development of business client portfolio. » Primary point-of-contact for bank partners to meet a diverse range of customer needs, including treasury, merchant, wealth, insurance, leasing, payroll, SBA, and retirement services. » Leveraged proactive partnerships and analyzed financial statements to anticipate client needs and develop solutions. » Increased and enhanced business acquisition by developing referral sources and centers of influence.

Vice President, Partner

• Mar 2012 - Nov 2013

» Provided financial consulting and drove client services, business development, and marketing initiatives. » Vetted and targeted potential clients for consulting services, project solutions, and entrepreneurial support. » Spearheaded a broad range of financial and strategic initiatives to increase revenue, cultivate strategic alliances, drive business growth, and improve competitive market positioning. » Provided financial consulting and drove client services, business development, and marketing initiatives. » Vetted and targeted potential clients for consulting services, project solutions, and entrepreneurial support. » Spearheaded a broad range of financial and strategic initiatives to increase revenue, cultivate strategic alliances, drive business growth, and improve competitive market positioning.

Assistant Vice President - Business Relationship Manager

• Aug 2009 - Mar 2012

»Collaborated cross-functionally with other lines of business to deliver full range of financial products/services, including A/R financing, F/X, SBA lending, treasury services, and commercial lines of credit. »Managed portfolio of 60 business clients with gross annual revenues of $2M to $20M.

Assistant Vice President - Acquisition Banking Relationship Manager

• Sep 2007 - Aug 2009

» Managed employee benefits program for 213 companies through strategic decision-making.» Identified opportunities for new partnerships using leads and local market research.» Partnered with other internal lines of business to enhance relationships and drive mutual business growth.» Stack-ranked as 5th out of 74 relationship managers company-wide.

Senior Licensed Financial Specialist

• Aug 2004 - Sep 2007

» Applied understanding of customer financial goals to recommend targeted solutions; gained customer commitment through education-based consulting.» Enhanced customer engagement and deepened customer relationships through thorough needs assessments and cross-selling of financial products.» Appointed sales captain for Cary hub; collaboratively tracked hub and individual sales results.» Coached employees and new hires in best sales practices.» Received the Capital Award for exemplifying corporate core values, including client relationship-building.» Received the Soaring Eagle Award for exceeding sales and service goals. Show less

Operations Manager

• Nov 2000 - Aug 2004

Managed daily operations, sales, and leasing for a redevelopment firm. Provided accounting oversight for 15 projects. Managed daily operations, sales, and leasing for a redevelopment firm. Provided accounting oversight for 15 projects.

Business Account Manager

• Jan 1999 - Nov 2000

Cultivated a deep understanding of technologies, market trends, and product advances to develop strategic marketing and implementation plans targeting client companies. Promoted and sold a wide range of voice, video, and data products and services. Cultivated a deep understanding of technologies, market trends, and product advances to develop strategic marketing and implementation plans targeting client companies. Promoted and sold a wide range of voice, video, and data products and services.

Sales & Marketing Management Internship

• May 1998 - Jul 1998

» Hand-picked to serve as a liaison and coordinator for the Beijing visits of President George Bush and Henry Kissinger. » Leveraged advanced knowledge of Chinese and Spanish to collaborate with foreign embassy ambassadors and directors to coordinate commercial and trade delegations. » Analyzed target hotel competition to facilitate strategic re-positioning of the China World Hotel in the Beijing market » Hand-picked to serve as a liaison and coordinator for the Beijing visits of President George Bush and Henry Kissinger. » Leveraged advanced knowledge of Chinese and Spanish to collaborate with foreign embassy ambassadors and directors to coordinate commercial and trade delegations. » Analyzed target hotel competition to facilitate strategic re-positioning of the China World Hotel in the Beijing market