Experience

BetterHealthcare

• United States
• Software Development
• 1 - 100 Employee

• Head of Customer Success

  • Dec 2022 - Present

• Senior Director of Account Management

  • Feb 2022 - Dec 2022



Holler Studios

• United States
• Animation and Post-production
• 1 - 100 Employee

• Director of Customer Success

  • Feb 2021 - Feb 2022

• Manager, Account Management

  • Apr 2020 - Feb 2021

• Sr. Program Manager

  • Jun 2019 - Apr 2020



Gfycat (acquired by Snap Inc)

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • May 2018 - May 2019



Tenor

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • Nov 2017 - Mar 2018

  ● Provide operational sales and advertiser support for the sales team to achieve overall digital revenue goals ● Manage all aspects of a sales campaign both internal and external from RFP stage to Wrap Report ● Procure weekly performance reports for existing campaigns, focusing on optimizations and taking a proactive approach in addressing any gaps in performance ● Work closely with sales team to ensure campaigns are set-up to meet client objectives , executed flawlessly, and… Show more ● Provide operational sales and advertiser support for the sales team to achieve overall digital revenue goals ● Manage all aspects of a sales campaign both internal and external from RFP stage to Wrap Report ● Procure weekly performance reports for existing campaigns, focusing on optimizations and taking a proactive approach in addressing any gaps in performance ● Work closely with sales team to ensure campaigns are set-up to meet client objectives , executed flawlessly, and managed to meet expected goals ● Find opportunities for up-sell and cross-sell for new and existing partners ● Build Media Plans based on brainstorms ● Proactively keep team informed of next steps or changes as they occur ● Maintain strong relationships with agencies and advertisers to ensure long-term success ● Be able to identify opportunities to improve the level of service with each client, and work with the sales team to follow through on those opportunities ● Share expertise and advise clients on new campaign ideas to generate continued results Show less ● Provide operational sales and advertiser support for the sales team to achieve overall digital revenue goals ● Manage all aspects of a sales campaign both internal and external from RFP stage to Wrap Report ● Procure weekly performance reports for existing campaigns, focusing on optimizations and taking a proactive approach in addressing any gaps in performance ● Work closely with sales team to ensure campaigns are set-up to meet client objectives , executed flawlessly, and… Show more ● Provide operational sales and advertiser support for the sales team to achieve overall digital revenue goals ● Manage all aspects of a sales campaign both internal and external from RFP stage to Wrap Report ● Procure weekly performance reports for existing campaigns, focusing on optimizations and taking a proactive approach in addressing any gaps in performance ● Work closely with sales team to ensure campaigns are set-up to meet client objectives , executed flawlessly, and managed to meet expected goals ● Find opportunities for up-sell and cross-sell for new and existing partners ● Build Media Plans based on brainstorms ● Proactively keep team informed of next steps or changes as they occur ● Maintain strong relationships with agencies and advertisers to ensure long-term success ● Be able to identify opportunities to improve the level of service with each client, and work with the sales team to follow through on those opportunities ● Share expertise and advise clients on new campaign ideas to generate continued results Show less



OMD USA

• United States
• Advertising Services
• 700 & Above Employee

• Supervisor

  • Dec 2016 - Nov 2017

  SUPERVISOR, National Video Investment (Client- CBS, CBS Films and Pop TV) ● Work at the forefront of the shift between linear TV Investment to holistic Video Investment (FEP and VOD) ● Interpret the television marketplace to develop strategic recommendations for client and internal strategy teams. ● Manage all National Television buying for CBS Primetime, CBS Films and Pop TV ● Responsible for negotiating, purchasing and presenting appropriate media schedules to strategy and client… Show more SUPERVISOR, National Video Investment (Client- CBS, CBS Films and Pop TV) ● Work at the forefront of the shift between linear TV Investment to holistic Video Investment (FEP and VOD) ● Interpret the television marketplace to develop strategic recommendations for client and internal strategy teams. ● Manage all National Television buying for CBS Primetime, CBS Films and Pop TV ● Responsible for negotiating, purchasing and presenting appropriate media schedules to strategy and client teams. ● Coordinate with internal planning team to develop media strategies to meet client goals ● Monitor and review all Negotiator and Junior Negotiator projects for accuracy and maximize their involvement in all aspects of the media buying process to promote professional growth. ● Manage team workload and deadlines.

• Negotiator

  • Apr 2014 - Dec 2016

  ● Train Assistant Negotiator in all aspects of national broadcast (schedule maintenance, strategies, programming, and negotiating), as well as the client(s) business and industry ● Supervise Assistant Negotiator(s) on all day-to-day activities ● Issue directives to Investment group to guide buying process ● Contribute to the development of strategies based on changing conditions in the marketplace for all aspects of national broadcast ● Evaluate media opportunities and make proper… Show more ● Train Assistant Negotiator in all aspects of national broadcast (schedule maintenance, strategies, programming, and negotiating), as well as the client(s) business and industry ● Supervise Assistant Negotiator(s) on all day-to-day activities ● Issue directives to Investment group to guide buying process ● Contribute to the development of strategies based on changing conditions in the marketplace for all aspects of national broadcast ● Evaluate media opportunities and make proper recommendations ● Allocate market funds across stations/groups ● Execute buys across a Multicultural Platform, including African American, Hispanic, and Asian and Indian ● Present buys and post-analysis ● Maintain accurate records of buys, budgets, revisions, credits, etc. ● Ensure integration and coordination between a client’s various communications programs

• Junior Negotiator

  • Dec 2012 - Apr 2014

  ●Deliver the most efficient costs while estimating the anticipated target audience delivery accurately ●Negotiate, adjust and monitor schedules to ensure delivery to client goals and estimates. Work with Supervisor on account and various agency assignments to meet budget requirements, trp and budget goals *Provide tracking reports and post-buy delivery analyses on quarterly and annual bases ●Fulfill client requests, collect data and information regarding television ratings/programming… Show more ●Deliver the most efficient costs while estimating the anticipated target audience delivery accurately ●Negotiate, adjust and monitor schedules to ensure delivery to client goals and estimates. Work with Supervisor on account and various agency assignments to meet budget requirements, trp and budget goals *Provide tracking reports and post-buy delivery analyses on quarterly and annual bases ●Fulfill client requests, collect data and information regarding television ratings/programming and industry/ marketplace/ technology trends ●Execute all buys within client media specifications by the assigned deadlines to ensure client air dates are met ●Update all current, on-air schedules to ensure station delivery within negotiated agreement and/or to respond to any new problems or opportunities that may develop



YAI

• United States
• Individual and Family Services
• 700 & Above Employee

• Community Training Specialist

  • Sep 2008 - Dec 2012

  ●Work with adults with developmental disabilities in a community based setting. ●Provide pre-employment training and local volunteer sites. ●Create curriculum, schedules, and service plans for clients. ●Interact with participants and family members in empathetic and supportive manner. ●Utilize and complete assessment tools based on client need and program focus. ●Provide opportunities for successful inclusion through community awarness, access, amd involvment for all clients… Show more ●Work with adults with developmental disabilities in a community based setting. ●Provide pre-employment training and local volunteer sites. ●Create curriculum, schedules, and service plans for clients. ●Interact with participants and family members in empathetic and supportive manner. ●Utilize and complete assessment tools based on client need and program focus. ●Provide opportunities for successful inclusion through community awarness, access, amd involvment for all clients based on interest and curriculum. Show less ●Work with adults with developmental disabilities in a community based setting. ●Provide pre-employment training and local volunteer sites. ●Create curriculum, schedules, and service plans for clients. ●Interact with participants and family members in empathetic and supportive manner. ●Utilize and complete assessment tools based on client need and program focus. ●Provide opportunities for successful inclusion through community awarness, access, amd involvment for all clients… Show more ●Work with adults with developmental disabilities in a community based setting. ●Provide pre-employment training and local volunteer sites. ●Create curriculum, schedules, and service plans for clients. ●Interact with participants and family members in empathetic and supportive manner. ●Utilize and complete assessment tools based on client need and program focus. ●Provide opportunities for successful inclusion through community awarness, access, amd involvment for all clients based on interest and curriculum. Show less



Dacom Products Inc.

• Office Manager

  • Sep 2004 - Sep 2008

  ●Scheduled meetings on a daily basis for the President and Chief Financial Officer ●Oversaw Accounts Payable and Accounts Receivables ●Prospected for new customer base. ●In charge of organzing, creating, and purchasing Dacom Products Advertising and Marketing Collateral ●Scheduled meetings on a daily basis for the President and Chief Financial Officer ●Oversaw Accounts Payable and Accounts Receivables ●Prospected for new customer base. ●In charge of organzing, creating, and purchasing Dacom Products Advertising and Marketing Collateral