Experience

Ville de Renens

• Switzerland
• Government Administration
• 1 - 100 Employee

• Coordinatrice des devoirs accompagnés

  • May 2022 - Present

• Secrétaire-Réceptionniste

  • Oct 2021 - Apr 2022


CHUV / Centre hospitalier universitaire vaudois
• Switzerland
• Medical Practices
• 1 - 100 Employee
• Secrétaire d'unité

  • Nov 2020 - Sep 2021


SOPHiA GENETICS

• Switzerland
• Biotechnology Research
• 400 - 500 Employee

• Events Coordinator

  • Dec 2016 - Jul 2019

  Management for corporate events for a company of 150 employees (sales kick-off, sales meeting, get together, new comers) • Organization of the facilities for a fast growing start-up (venue and accommodation booking, F&B organization) • Organize and manage all event’s details such as booth shipment, set-up & dismantling, catering, entertainment, equipment, promotional material, ordering material needed on site as lead retrieval, electricity, exhibitors access for over 90 yearly… Show more Management for corporate events for a company of 150 employees (sales kick-off, sales meeting, get together, new comers) • Organization of the facilities for a fast growing start-up (venue and accommodation booking, F&B organization) • Organize and manage all event’s details such as booth shipment, set-up & dismantling, catering, entertainment, equipment, promotional material, ordering material needed on site as lead retrieval, electricity, exhibitors access for over 90 yearly congresses, conferences and workshops presence Specify staff requirements and coordinate their activities • Cooperate with marketing and PR to promote and publicize event on social media, email blast to prospects and clients • Conduct post-event evaluations and report on outcomes

• Office Assistant

  • Aug 2015 - Nov 2016

  Front Desk Management & HR support • Welcome guests & provide general support to visitors • Answer all incoming calls and redirect them or keep messages • Check, sort and forward emails • Organization of the meeting rooms • Order office supplies and research new deals and suppliers • Management of the petty cash • Insurances registration and files of new employees, prepared contracts • Conduct initial orientation to newly hired employees • Deal with employee requests… Show more Front Desk Management & HR support • Welcome guests & provide general support to visitors • Answer all incoming calls and redirect them or keep messages • Check, sort and forward emails • Organization of the meeting rooms • Order office supplies and research new deals and suppliers • Management of the petty cash • Insurances registration and files of new employees, prepared contracts • Conduct initial orientation to newly hired employees • Deal with employee requests regarding human resources issues, rules, and regulations • Prepare paperwork for HR policies and procedures • Recruitment of a new employee, (job description, interviews, selection of a suitable candidate, trial period evaluation)



Swiss Mandats Sàrl

• Executive Assistant

  • 2012 - 2013

  • Managed the front desk, incoming calls, faxes, mails, control of invoices, reservation and organization of the meeting rooms, travel arrangements, order of office supplies • Managed the schedule of direction and insurance advisors • Filtered & responded to all incoming emails and redirected them to the appropriate person when necessary • Wrote private & professional communications for the director • Informed customers of the diverse services: insurances, taxes, and… Show more • Managed the front desk, incoming calls, faxes, mails, control of invoices, reservation and organization of the meeting rooms, travel arrangements, order of office supplies • Managed the schedule of direction and insurance advisors • Filtered & responded to all incoming emails and redirected them to the appropriate person when necessary • Wrote private & professional communications for the director • Informed customers of the diverse services: insurances, taxes, and credit • Ensured good follow-up of insurance policy proposals • Organized information sessions for future collaborators • Ran daily administrative tasks • Took meeting minutes for the director • Established salaries discounts • Contributed to the monitoring of the company’s budget Show less • Managed the front desk, incoming calls, faxes, mails, control of invoices, reservation and organization of the meeting rooms, travel arrangements, order of office supplies • Managed the schedule of direction and insurance advisors • Filtered & responded to all incoming emails and redirected them to the appropriate person when necessary • Wrote private & professional communications for the director • Informed customers of the diverse services: insurances, taxes, and… Show more • Managed the front desk, incoming calls, faxes, mails, control of invoices, reservation and organization of the meeting rooms, travel arrangements, order of office supplies • Managed the schedule of direction and insurance advisors • Filtered & responded to all incoming emails and redirected them to the appropriate person when necessary • Wrote private & professional communications for the director • Informed customers of the diverse services: insurances, taxes, and credit • Ensured good follow-up of insurance policy proposals • Organized information sessions for future collaborators • Ran daily administrative tasks • Took meeting minutes for the director • Established salaries discounts • Contributed to the monitoring of the company’s budget Show less



Romande Energie

• Switzerland
• Environmental Services
• 500 - 600 Employee

• Customer Advisor

  • 2010 - 2012

  • Advised customers on their invoicing and account status • Established payment plans • Managed customers requests and complaints • Advised customers on their invoicing and account status • Established payment plans • Managed customers requests and complaints



Swisscom

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Advisor

  • Nov 2009 - Jan 2010

  Mission temporaire en qualité de conseillère à la clientèle au service de la facturation • Gestion des requêtes clients quant à la facturation • Plan de recouvrement • Informations aux clients sur les abonnements et prestations

• Customer Advisor

  • 2009 - 2010

  • Managed customers’ requests concerning their invoices • Established recovery plan • Informed customers about subscriptions and services



BRP

• Canada
• Manufacturing
• 700 & Above Employee

• Administrative Assistant

  • 2006 - 2009

  • Managed the entire COC process for the after-sales department • Worked in collaboration with the Regulatory Affairs team in Washington, DC to implement the process in Europe • Training of the new employees for the daily activities during the implementation of the COC’s process • Present the COC process to the managers of the European headquarters • Update the Excel and Access databases and establish statistics • Establish costing for some activities and ensure tracking of… Show more • Managed the entire COC process for the after-sales department • Worked in collaboration with the Regulatory Affairs team in Washington, DC to implement the process in Europe • Training of the new employees for the daily activities during the implementation of the COC’s process • Present the COC process to the managers of the European headquarters • Update the Excel and Access databases and establish statistics • Establish costing for some activities and ensure tracking of expenses • Regular contact with the dealers and the distributors • Other ad-hoc responsibilities Show less • Managed the entire COC process for the after-sales department • Worked in collaboration with the Regulatory Affairs team in Washington, DC to implement the process in Europe • Training of the new employees for the daily activities during the implementation of the COC’s process • Present the COC process to the managers of the European headquarters • Update the Excel and Access databases and establish statistics • Establish costing for some activities and ensure tracking of… Show more • Managed the entire COC process for the after-sales department • Worked in collaboration with the Regulatory Affairs team in Washington, DC to implement the process in Europe • Training of the new employees for the daily activities during the implementation of the COC’s process • Present the COC process to the managers of the European headquarters • Update the Excel and Access databases and establish statistics • Establish costing for some activities and ensure tracking of expenses • Regular contact with the dealers and the distributors • Other ad-hoc responsibilities Show less



Clinique de La Source

• Switzerland
• Hospitals and Health Care
• 200 - 300 Employee

• Administrative Assistant

  • May 2001 - Aug 2003

  • Managed and supervised the medical equipment stock • Followed-up and recorded suppliers’ invoices • Managed and supervised the medical equipment stock • Followed-up and recorded suppliers’ invoices