Director of Operations

• Jun 2023 - Present

Associate Director of Lab Operations

• Jul 2022 - May 2023

Before company was shut down: • Equipped new BSL2 lab for increased FTE and complex workflows, including equipment procurement, utility reconciliation, federal and local permit inspections, construction design, and vendor management • Generated and orchestrated the timeline, strategy, and vision of the company move to newly constructed 14Kft2 space with zero scientific downtime • Invented +10 lean procedures for a high traffic lab environment and tactfully deployed resources in support of a centralized and adaptable service model, thus enhancing the scientist experience and giving them time back • Fostered a team-oriented culture among direct reports, R&D leadership, and property management by initiating deep-dive discussions on issues and unifying the verticals on cross-functional solutions Show less

Senior Lab and Operations Manager

• Aug 2021 - Jul 2022

• Pioneered a proactive BSL2 lab move process among research leads, external vendors, and facilities to ensure 100% science continuity • Designed electronic lab notebook review policy, including company training, retroactive experiment integration, and metrics to measure success • Added value and efficiency to workflows by establishing 5 new operational systems that maximized workflows and output in a small space • Pioneered a proactive BSL2 lab move process among research leads, external vendors, and facilities to ensure 100% science continuity • Designed electronic lab notebook review policy, including company training, retroactive experiment integration, and metrics to measure success • Added value and efficiency to workflows by establishing 5 new operational systems that maximized workflows and output in a small space

Manager, Lab & Facilities Services

• Nov 2019 - Jul 2021

Before company was acquired by Merck & Co: • Directed the company and lab move from Cambridge to Watertown in the height of the COVID-19 pandemic, allowing zero impact to research timelines and Capex budget • Constructed a 13K square foot lab with +30 scientists and +50 pieces of equipment which reinforced scientific operations through Series B, two drug candidate programs, an IPO, and acquisition by Merck • Facilitated federal, state, and town permit requirements for the lab’s BSL2 and recombinant DNA work • Centralized all day-to-day lab operations including waste management, space planning, chemical inventory, dry ice shipments, equipment purchasing and maintenance, and consumables inventory • Liaised between Researchers, Facilities, and external service providers to enable science at all times and create a lab space that fostered innovation and leadership Show less

Manager, Lab Services

• Sep 2019 - Oct 2019

Before JLL contract for client was terminated: • Oversaw the Standard Operation Procedure development, training, and compliance program for Lab Services employees • Managed Lab Services Technician team with daily supervision, guidance, training, and oversight of scope of work • Assisted with the development and continuous improvement of all lab operational programs at client sites Before JLL contract for client was terminated: • Oversaw the Standard Operation Procedure development, training, and compliance program for Lab Services employees • Managed Lab Services Technician team with daily supervision, guidance, training, and oversight of scope of work • Assisted with the development and continuous improvement of all lab operational programs at client sites

Assistant Facilities Manager

• May 2019 - Aug 2019

Hines for Amazon Global Real Estate & Facilities (GREF)• Presided over facilities operations and projects across team members, business leads, external partners, vendors, and project managers to ensure goals were achieved• Managed multiple projects at a time to include risks, issues, actions, and decisions while adhering to quality, time, and financial guardrails and minimizing business impact • Integrated client needs into the facilities scope and vendor-managed services to create a workspace that fostered innovation and leadership Show less

Dogs at Work Program Manager

• Feb 2018 - Apr 2019

Hines for Amazon Global Real Estate & Facilities (GREF)• Directed the Amazon Dogs at Work Program in Seattle and North America, a corporate workplace benefit for +60k employees which includes +6k registered dogs• Cultivated cross-functional partnerships with Human Resources, Facilities Management, and Environmental Health & Safety to effectively mitigate and resolve program challenges• Excelled in data analytics, optimization, and budget forecasting by continuously tracking spend returns and executing cost savings efforts, culminating in annual savings of $10k+• Orchestrated large scale events, such as Doggie Days, an Amazon and City of Seattle community event with 28 vendors and 800+ event attendees, while saving $4k+ and providing a memorable customer experience• Standardized front and back-end program resources to enable consistent and scalable program growth while maintaining daily operations and service level agreements Show less

Operational Excellence Program Coordinator

• Jul 2017 - Feb 2018

Hines for Amazon Global Real Estate & Facilities (GREF) • Managed the Standards Program for Amazon SEA and AMER corporate locations, ensuring sustainability and cross-functional quality control, while providing continuous improvement to Facilities Management, Program Operations, Property Management, and Environmental Health & Safety using policies and procedures • Strengthened program delivery and client relationships by understanding clients' internal processes and workflow• Trained and supervised three team members in Standards development, encouraging their professional development in meeting facilitation and their creativity with visual aids• Represented the Operational Excellence Program in various internal, external, and client meetings; communicate information from these activities to appropriate teams within Hines Show less

Operational Excellence Program Administrator

• Jul 2016 - Jul 2017

Hines for Amazon Global Real Estate & Facilities (GREF)• Published 85+ policies and procedures by effectively engaging diverse stakeholders while integrating lean six sigma techniques and visual graphic tools to create sustainable, quality, customer-focused standards• Pioneered a portfolio-wide procedure development pipeline which emphasized front-line employee input• Tracked and reported on the development and publication of new and revised policies and procedures• Facilitated portfolio-wide data submission for inclusion in Hines Amazon quarterly business reviews• Assisted with training and compliance related to new and revised policies and procedures Show less

Facilities Support Coordinator

• Dec 2014 - Jul 2016

Hines for Amazon Global Real Estate & Facilities (GREF)• Created, planned, and executed a process improvement project between Support Coordinators and remote Facilities Management to enable effective communication and daily operations• Generated comprehensive training procedures, policies, and other resources for new Support Coordinators• Delivered best-in-class customer service to employees outside of Seattle using trouble ticket and electronic communication systems• Collaborated with remote Facilities Management to mitigate and/or resolve customer issues, concerns, and/or requests Show less

Research Intern

• Jan 2014 - Aug 2014

Center for One Health Research • Completed Master’s degree Case Study on shared human-animal welfare under the One Health environmental paradigm • Researched evidence of linked Rift Valley Fever virus outbreaks among humans and livestock from 1930-2011 for the Canary Database • Documented search log of Rift Valley Fever virus publications for semantic clustering project • Performed preliminary research on disease-oriented biomimicry case studies Center for One Health Research • Completed Master’s degree Case Study on shared human-animal welfare under the One Health environmental paradigm • Researched evidence of linked Rift Valley Fever virus outbreaks among humans and livestock from 1930-2011 for the Canary Database • Documented search log of Rift Valley Fever virus publications for semantic clustering project • Performed preliminary research on disease-oriented biomimicry case studies

Research Lab Manager

• Jan 2012 - Aug 2013

Division of Rheumatology - Tsokos Lupus Lab • Managed a diverse group of 40+ research investigators, clinicians, and doctoral fellows• Directed reagent and equipment ordering, as well as lab expansion efforts, while managing a budget of over four million a year• Acted as main liaison between the Tsokos Lab and external research boards, science vendors, and contractors • Recruited, managed, and professionally developed team of five junior research assistants in budgeting, experimental planning, and grant writing • Trained junior research assistants to effectively perform in vivo genotyping methods in murine models, blood separation, and a variety of in vitro T-cell extraction and analysis techniques Show less

Research Assistant III

• Jun 2010 - Jan 2012

Division of Rheumatology - Tsokos Lupus Lab• Assisted to determine the in vivo effect of the TCRζ chain on lupus multi-organ tissue inflammation• Participated in a study to determine the mechanism of Syk inhibition that results in decreased lupus skin injury in vitro • Worked with in vivo infection model of Toxoplasma gondii and evaluated the treatment of lupus skin lesions • Instructed summer students in basic immunological techniques

Research Intern

• Sep 2009 - Jun 2010

Department of Animal Collections• Observed zoo animal base-line behavior for animal welfare Institute of Museum and Library Services pilot study • Recorded activities of Western Lowland Gorilla, Red Wolf, Klipspringer, and Bactrian Camel

Avian Reintroduction Fellow

• Jun 2009 - Sep 2009

Alexander Center for Applied Population Biology • Received funding to develop new wildlife conservation research liaison position between Northwestern University and Lincoln Park Zoo• Expanded the Avian Reintroduction and Translocation Database by researching over 40 avian reintroduction programs and over 175 release events with 27 avian species• Analyzed and coded data for captured population of endangered Eastern Massasagua Rattlesnakes• Conducted independent research study on the value of predator avoidance training (PAT) in reintroduction science and presented results to Zoo and University supervisors Show less