Patient Services Specialist

• May 2021 - Present

Referral Coordinator

• Apr 2018 - Present

Working in referral admin emails sending emails to correctional facilities and privet offices.Entering referral information and scanning in documents and attaching it to patients’ charts. Scheduling the patients and sending appointment information to corresponding facilities. Train new hires, answering phone calls, Attending meetings,answering VIP line and making sure that quota is being met. Working in referral admin emails sending emails to correctional facilities and privet offices.Entering referral information and scanning in documents and attaching it to patients’ charts. Scheduling the patients and sending appointment information to corresponding facilities. Train new hires, answering phone calls, Attending meetings,answering VIP line and making sure that quota is being met.

Boss

• Aug 2005 - Present

cook ,clean ,make appointments, do activities cook ,clean ,make appointments, do activities

Documentation Specialist

• Jan 2021 - May 2021

Obtaining Authorization for service rendered. documenting chart and views chart to ensure all documenting are available to send to the insurance for Authorization and for billing. will also do billing adjustments,write-off ,bad debts,dropping charges to patients if applicable. attending weekly and daily meetings . Obtaining Authorization for service rendered. documenting chart and views chart to ensure all documenting are available to send to the insurance for Authorization and for billing. will also do billing adjustments,write-off ,bad debts,dropping charges to patients if applicable. attending weekly and daily meetings .

Patient Services Specialist

• May 2015 - Jan 2021

Scheduled, pre-registered, confirmed, and cancelled patient appointments in Epic for various departments in both the specialty clinics and primary clinics. Insurance eligibility verification communicates with non-insured patients of insurance enrollment and sliding scale fees. Provide support to new hires as a preceptor/trainer and assist during on-boarding. Complete pre-registration at time of scheduling patients including patient demographic, health insurance data/verification.attending meeting. answering VIP line making sure quota is being met.

Referral Coordinator

• Jun 2016 - Sep 2016

i was a referral coordinator here where my self and two other team members would work off a list review all information of referrals h & p and submit for authorization. If clinical are needed i would fax paper work to referring provider requesting information before authorization could be sent to insurance company. i was a referral coordinator here where my self and two other team members would work off a list review all information of referrals h & p and submit for authorization. If clinical are needed i would fax paper work to referring provider requesting information before authorization could be sent to insurance company.

Medical Office Receptionist

• Jun 2011 - May 2015

worked in surgery clinic that had multiple clinics within like Podiatry neuro surgery general surgery Urology, also worked in ENT ,internal medicine registration and appointment scheduling and referrals.also when my shift was over in the clinic side i would pick up extra time in the emergency department as registration or triage. also did billing. i would go whatever they needed help. worked in surgery clinic that had multiple clinics within like Podiatry neuro surgery general surgery Urology, also worked in ENT ,internal medicine registration and appointment scheduling and referrals.also when my shift was over in the clinic side i would pick up extra time in the emergency department as registration or triage. also did billing. i would go whatever they needed help.

Front Desk Receptionist

• Oct 2010 - Jun 2012

Greet patients, make appointments, medical records, scan documents, help with referrals, pull charts . call insurance, check eligibility, take payments. also since i am a medical assistant i would assisted when needed. Translate if needed Greet patients, make appointments, medical records, scan documents, help with referrals, pull charts . call insurance, check eligibility, take payments. also since i am a medical assistant i would assisted when needed. Translate if needed

trade winds

• Feb 2011 - Feb 2012

manicurest, pedicure, scheduled appointment, clean instruments, take payments,answer phone manicurest, pedicure, scheduled appointment, clean instruments, take payments,answer phone

Telemarketing Agent

• Feb 2006 - Dec 2009

answer multiple phone lines, answer customers questions about service we offer and make appointment for them to get quotes answer multiple phone lines, answer customers questions about service we offer and make appointment for them to get quotes

Dr Michael J Wong

• Jul 2000 - Sep 2005

some of the job functions were instruments cleaning, filing charts , answering phones ,billing ,taking payment, sending paper works to collections some of the job functions were instruments cleaning, filing charts , answering phones ,billing ,taking payment, sending paper works to collections

Food Server

• Oct 2004 - Mar 2005

food server, assisting the elderly. helping with dish washing . food server, assisting the elderly. helping with dish washing .