Jessica Y.

Account Manager - Government Sector at Roctec Technology Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK

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Bio

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Credentials

  • NSE 1 Network Security Associate
    Fortinet
    Oct, 2022
    - Oct, 2024
  • NSE 2 Network Security Associate
    Fortinet
    Oct, 2022
    - Oct, 2024
  • NSE 3 Network Security Associate
    Fortinet
    Jan, 2021
    - Oct, 2024

Experience

  • Roctec Technology Limited
    • Hong Kong
    • Information Technology & Services
    • 1 - 100 Employee
    • Account Manager - Government Sector
      • Dec 2020 - Present
  • Microware Limited
    • Hong Kong
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Manager
      • Apr 2019 - Oct 2019

      Commercial and Enterprise customer facing; major customer Gammon Construction Limited, Kernig Group, Tontec limited, Cargo Far East Limited.

    • Account Executive
      • Oct 2017 - Mar 2019

  • Awfully Chocolate
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Assistant
      • Jun 2017 - Oct 2017

      Meeting sales target while maintaining store operation independently. -Ability to work mulita-tasking and priorities customer’s requests -Calculating end-of day revenue report and stock management Meeting sales target while maintaining store operation independently. -Ability to work mulita-tasking and priorities customer’s requests -Calculating end-of day revenue report and stock management

  • PCCW
    • Hong Kong
    • Software Development
    • 700 & Above Employee
    • Customer Service Representative - Octopus OePay
      • Mar 2016 - May 2016

      Managing and handling customer complaints with etiquette and politeness - Sorting cases on priorities depending on level - Hands on O2O online payment applications operation and maintenance Managing and handling customer complaints with etiquette and politeness - Sorting cases on priorities depending on level - Hands on O2O online payment applications operation and maintenance

Education

  • City University of Hong Kong
    Bachelor of Business Administration - BBA, Marketing
    2012 - 2016
  • University of Victoria
    Summer Program (CALIS), Business & Corporate Communications
    2017 - 2017

Community

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