Counsel

• Nov 2022 - Present

Associate Lawyer

• Mar 2020 - Dec 2022

https://cglegal.ca/jessicawuthmann/ https://cglegal.ca/jessicawuthmann/

Associate Lawyer, Commercial Litigation

• Sep 2017 - Mar 2020

Teaching Assistant

• Sep 2014 - Apr 2015

Research Assistant

• May 2014 - Sep 2014

Associate Caseworker

• Sep 2013 - May 2014

- Performed client intake sessions gathering all relevant information from the client and presenting it to the case workers and review lawyers. - Worked closely with other students and lawyers in the clinic to create a professional, pleasant, and strong relationship with the clients. - Performed client intake sessions gathering all relevant information from the client and presenting it to the case workers and review lawyers. - Worked closely with other students and lawyers in the clinic to create a professional, pleasant, and strong relationship with the clients.

Customer Service Summer Student

• May 2013 - Aug 2013

- Took calls and emails from corporate customers to resolve any issues they experienced in a timely, pleasant, and efficient manner. - Upheld superior customer service by working both independently and collaboratively to create positive solutions to internal challenges. - Updated the Customer Service Manual to help the transition into the department in the future - Took calls and emails from corporate customers to resolve any issues they experienced in a timely, pleasant, and efficient manner. - Upheld superior customer service by working both independently and collaboratively to create positive solutions to internal challenges. - Updated the Customer Service Manual to help the transition into the department in the future

Summer Intern

• May 2012 - May 2012

- Created partnership criteria that every employee must adhere to before creating a partnership with another organization. - Constructed an accessible and organized spreadsheet for Kids Help Phone’s partnerships. - Researched the best practices in mental health to be the basis of seminar discussions. - Completed data cleaning of 37,000 community health resources and all clubs, associations, and municipalities who have ever donated to Kids Help Phone. - Created partnership criteria that every employee must adhere to before creating a partnership with another organization. - Constructed an accessible and organized spreadsheet for Kids Help Phone’s partnerships. - Researched the best practices in mental health to be the basis of seminar discussions. - Completed data cleaning of 37,000 community health resources and all clubs, associations, and municipalities who have ever donated to Kids Help Phone.

Customer Service Summer Student

• May 2011 - Aug 2011

- Responsibilities included general order entry, order consolidation, filing, and coordination of product shipments. - Customer service redesign team member who was responsible for data standardization and cleansing, system testing, and training of the new system. - Evaluated the system after implementation to determine if any additional improvements could be made. - Responsibilities included general order entry, order consolidation, filing, and coordination of product shipments. - Customer service redesign team member who was responsible for data standardization and cleansing, system testing, and training of the new system. - Evaluated the system after implementation to determine if any additional improvements could be made.

Cashier

• Oct 2008 - Jul 2010

- Handled customer orders and complaints. - Maintained a high till accuracy rate. - Handled customer orders and complaints. - Maintained a high till accuracy rate.

Store Representative

• 2008 - Jun 2008

- Responsible for price data verification on specified products in a retail grocer. - Loaded data into Excel and submitted electronically to central data control. - Responsible for price data verification on specified products in a retail grocer. - Loaded data into Excel and submitted electronically to central data control.