Learning & Development Manager

• Mar 2023 - Present

Learning and Development Consultant

• Dec 2022 - Present

Leadership Specialist (Learning & Professional Development)

• Jul 2022 - Mar 2023

• Consult with 14 principals to diagnose departments’ needs and develop learning structures that improve staff performance• Coach ~25 team leaders through monthly one-on-one sessions to craft and meet leadership goals aligned to organizational priorities • Build curriculum for train-the-trainer program and facilitate sessions for 1,000+ internal clients on adult learning theory, change management, and leadership development; Achieved ~9% increase over 4 weeks in self-reported ability to apply learning from trainings Show less

Training & Curriculum Fellow

• Jun 2021 - Jun 2022

• Designed and launched data-informed improvements to interview and onboarding processes across 3 departments (Operations, Recruitment, and Training) resulting in 5% increase in new hire retention over 7 weeks saving $20,000+ • Developed and executed project management plan to hire and onboard 6 employees into new, contracted positions; Provided status updates on risks, dependencies, and key decisions to senior leaders • Analyzed training needs in collaboration with New Employee Induction Department to restructure and expand sequence and content of training curriculum for 150+ early career professionals Show less

Lead Job Coach & Bilingual Instructor

• Aug 2020 - Jun 2021

• Gathered and analyzed performance data to inform decision-making and implement appropriate supports for coachees via remote, hybrid, and in-person modalities; 100% of coachees met goal of 10% increase in learners meeting growth targets over 2.5 months • Researched best practices to design and curate instructional materials (presentations, videos, workbooks, visual aids) for 23 learners

Certification Advisor

• Feb 2019 - Jul 2020

• Advised global network of adult learners via Learning Management System (LMS) on integrating training strategies and expressing ideas clearly in written and video formats to achieve certification; Yielded 20% increase in program completion amongst advisees • Advised global network of adult learners via Learning Management System (LMS) on integrating training strategies and expressing ideas clearly in written and video formats to achieve certification; Yielded 20% increase in program completion amongst advisees

Manager, Department of Language Learner Services (Learning & Professional Development)

• Jul 2018 - Jul 2020

• Managed 9 direct reports to provide instruction to ~60 learners from 20+ countries in grades 1-12 in fast-paced, bilingual environment• Created and scaled learning and development program from ~30 employees to 300+; Yielded ~11% increase in employee engagement and ~5% increase in employee performance review score• Revamped progress monitoring tool and process by reviewing research, establishing criteria, building models, and training staff on implementation leading to 800% increase in tool completion and a 900% increase in client engagement Show less

Bilingual Team Lead & Instructor

• Jul 2015 - Jun 2018

• Facilitated bilingual, data-informed team meetings for ~10 staff members to integrate DEI initiatives across departments by utilizing protocols and agendas to assist with decision-making and equity of participation• Conducted needs analysis to define learning goals aligned to local and international standards and design curriculum for ~100 learners

Bilingual Instructor & Curriculum Designer

• Aug 2012 - Jun 2015

• Researched and applied strategies to adapt instructional method for ~25 learners per year to optimize growth • Coordinated compliance requirements and audits for ~125 bilingual learners including administration of state testing and use of results • Researched and applied strategies to adapt instructional method for ~25 learners per year to optimize growth • Coordinated compliance requirements and audits for ~125 bilingual learners including administration of state testing and use of results