Jessica Williams
Case Manager at Ottawa Salus- Claim this Profile
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Bio
Dana M.
I was Jessica’s direct supervisor at the Lord Elgin hotel, where she worked full time for several years as a Guest Services Representative. Jessica followed direction, took initiative, and provided the guests with exceptional customer service. I would recommend her for any position, especially one where she would be interacting and helping clients, as she excels at this and exhibits a helping nature.
Dana M.
I was Jessica’s direct supervisor at the Lord Elgin hotel, where she worked full time for several years as a Guest Services Representative. Jessica followed direction, took initiative, and provided the guests with exceptional customer service. I would recommend her for any position, especially one where she would be interacting and helping clients, as she excels at this and exhibits a helping nature.
Dana M.
I was Jessica’s direct supervisor at the Lord Elgin hotel, where she worked full time for several years as a Guest Services Representative. Jessica followed direction, took initiative, and provided the guests with exceptional customer service. I would recommend her for any position, especially one where she would be interacting and helping clients, as she excels at this and exhibits a helping nature.
Dana M.
I was Jessica’s direct supervisor at the Lord Elgin hotel, where she worked full time for several years as a Guest Services Representative. Jessica followed direction, took initiative, and provided the guests with exceptional customer service. I would recommend her for any position, especially one where she would be interacting and helping clients, as she excels at this and exhibits a helping nature.
Experience
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Ottawa Salus
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Mental Health Care
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1 - 100 Employee
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Case Manager
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Jan 2013 - Present
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Lord Elgin Hotel
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Canada
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Hospitality
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1 - 100 Employee
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Guest Service Representative
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Feb 2011 - Feb 2014
Responsible for welcoming guests and assisting them with settling into the hotel. Managed restaurant and tourist attraction queries, and ensured overall customer satisfaction with a diverse population of guests. Prepared for any circumstance that may arise and implemented rapid and efficient solutions. Provided excellent customer service. Responsible for welcoming guests and assisting them with settling into the hotel. Managed restaurant and tourist attraction queries, and ensured overall customer satisfaction with a diverse population of guests. Prepared for any circumstance that may arise and implemented rapid and efficient solutions. Provided excellent customer service.
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Education
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2007 - 2011
University of Ottawa
Psychology, Psychology -
2011 - 2013
Algonquin College of Applied Arts and Technology
Associate's degree, Social Work
Community
