Experience

Go Configure

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Team Lead District Coordinator

  • Aug 2020 - Present

• Service Coordinator

  • May 2019 - Present



Strictly Vape - Home of the 5 Ohm Vaperz

• Lockport, IL

• Sales Associate

  • Mar 2016 - Present

  Retail sales specializing in smoking cessation devices. Retail sales specializing in smoking cessation devices.



Andromeda Technology

• United States
• Information Technology & Services
• 1 - 100 Employee

• Receptionist

  • Nov 2018 - Apr 2019



Huff-n-Puff Fitness Repair, LLC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Warranty Coordinator

  • Nov 2016 - May 2018



Farmers Insurance

• United States
• Insurance
• 700 & Above Employee

• Administrative Assistant

  • Feb 2016 - Aug 2016

  Job duties include performing all administrative responsibilities, such as filing, managing accounts, billing and payments, social media / marketing maintenance, mailing, data entry, and other misc. clerical duties while providing superior customer service to our clients. Job duties include performing all administrative responsibilities, such as filing, managing accounts, billing and payments, social media / marketing maintenance, mailing, data entry, and other misc. clerical duties while providing superior customer service to our clients.



Vapor Cabin

• Lockport, Illinois

• Manager

  • Nov 2014 - Sep 2015

  Retail sales and store management, specializing in smoking cessation devices. Retail sales and store management, specializing in smoking cessation devices.



Go Configure

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• CSR/Account Manager

  • Oct 2009 - Sep 2014

  • Manage the dispatching and scheduling of independent contractors nationwide on service calls from various major sporting goods vendors • Provide customer service to clients and potential clients for new orders, current orders, and completed orders within our company. • Address escalated service issues and customer concerns quickly and professionally. • Manage the dispatching and scheduling of independent contractors nationwide on service calls from various major sporting goods vendors • Provide customer service to clients and potential clients for new orders, current orders, and completed orders within our company. • Address escalated service issues and customer concerns quickly and professionally.



Excel Service Group, LLC

• Raleigh-Durham, North Carolina Area

• Office/Dispatch Manager

  • Jun 2012 - Jul 2014

  • Manage dispatching and scheduling for technicians running fitness equipment delivery and assembly orders. • Preform all administrative responsibilities including customer service, scheduling, filing, managing accounts, billing, and invoicing. • Oversee that compliance and company procedures remain fit to national service provider’s contractual obligations. • Manage dispatching and scheduling for technicians running fitness equipment delivery and assembly orders. • Preform all administrative responsibilities including customer service, scheduling, filing, managing accounts, billing, and invoicing. • Oversee that compliance and company procedures remain fit to national service provider’s contractual obligations.



Doug’s Plumbing Service

• Dispatcher/Office Manager

  • May 2007 - Aug 2009

  Managed scheduling and dispatching of technicians to varies plumbing jobs in the greater Midwest region Preformed front desk receptionist responsibilities including customer scheduling, filing, managing accounts, invoicing, and technician payroll. Created computer graphic based documents used in advertising and promotion. Managed scheduling and dispatching of technicians to varies plumbing jobs in the greater Midwest region Preformed front desk receptionist responsibilities including customer scheduling, filing, managing accounts, invoicing, and technician payroll. Created computer graphic based documents used in advertising and promotion.