Jessica White

Customer Service Specialist at Michigan Language Assessment
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Contact Information
us****@****om
(386) 825-5501
Location
Ann Arbor, Michigan, United States, US

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Bio

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Credentials

  • Inclusive Mindset
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Learning Microsoft Dynamics 365: The Basics
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Own Your Voice: Improve Presentations and Executive Presence
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Writing and Delivering Speeches
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • Agile Foundations
    LinkedIn
    May, 2023
    - Oct, 2024
  • Being an Effective Team Member (2020)
    LinkedIn
    May, 2023
    - Oct, 2024
  • Change Management Tips for Individuals
    LinkedIn
    May, 2023
    - Oct, 2024
  • Communication within Teams
    LinkedIn
    May, 2023
    - Oct, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    May, 2023
    - Oct, 2024
  • Customer Service Foundations (2020)
    LinkedIn
    May, 2023
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    May, 2023
    - Oct, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    May, 2023
    - Oct, 2024
  • Delivering Bad News to a Customer
    LinkedIn
    May, 2023
    - Oct, 2024
  • Developing a Service Mindset
    LinkedIn
    May, 2023
    - Oct, 2024
  • Essentials of Team Collaboration
    LinkedIn
    May, 2023
    - Oct, 2024
  • Managing Up as an Employee
    LinkedIn
    May, 2023
    - Oct, 2024
  • Phone-Based Customer Service
    LinkedIn
    May, 2023
    - Oct, 2024
  • Slack Essential Training
    LinkedIn
    May, 2023
    - Oct, 2024
  • Working with Upset Customers (2020)
    LinkedIn
    May, 2023
    - Oct, 2024
  • Zoom Essential Training (2021)
    LinkedIn
    May, 2023
    - Oct, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Nov, 2020
    - Oct, 2024

Experience

Education

  • Excelsior College
    Bachelor of Science - BS, Business
  • Excelsior College
    Associate of Arts and Sciences - AAS, Business Administration and Management, General

Community

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