Apex Coordinator & Instructional Aide

• Feb 2016 - Present

Full Time Student- BTAS program

• Aug 2011 - Present

January 2015 I will be beginning my senior year at the University of Cincinnati-Clermont. I will be obtaining my Bachelors of Technical and Applied Sciences. Graduation anticipated to be December 2015. January 2015 I will be beginning my senior year at the University of Cincinnati-Clermont. I will be obtaining my Bachelors of Technical and Applied Sciences. Graduation anticipated to be December 2015.

Server

• Mar 2010 - Mar 2012

Assisted guests with making menu choices in an informative and helpful fashion. • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. • Regularly checked on guests to ensure satisfaction with each food course and beverages. • Managed closing duties, including restocking items and reconciliation of the cash drawer. • Created effective messaging using language, graphics and marketing collateral. Show less

Head Server

• Oct 2005 - Jan 2009

Dealing with customers, comps, voids, delegating duties upon co-servers. • Responsible for training all new employees for all three of their locations. • Managed closing and opening duties, including restocking items and reconciliation of the cash • drawer. • Created effective messaging using language, graphics and marketing collateral. • Developed partnerships with local businesses to secure third party promotions. • Cultivated and managed relationships with key clients, vendors and community partners. • Managed project deadlines and monitored milestones through completion stage. • Collaborated with designers and the editorial team on marketing materials. Show less