Experience

Fast Slow Motion

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Implementation Specialist

  • Jan 2023 - Present



Talent Stacker | Salesforce Career Development Program

• United States
• E-Learning Providers
• 700 & Above Employee

• Salesforce Professional Administrator and Developer

  • Aug 2022 - Sep 2023

  Lead client sessions to gather and prioritize requirements and create solution documentation. Configure data integration and automations including lead imports and flows to automate opportunity and opportunity product creation. Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog. Create Jira board and Confluence space to manage team workflow. Create end user training documentation and videos to ensure understanding and user adoption of… Show more Lead client sessions to gather and prioritize requirements and create solution documentation. Configure data integration and automations including lead imports and flows to automate opportunity and opportunity product creation. Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog. Create Jira board and Confluence space to manage team workflow. Create end user training documentation and videos to ensure understanding and user adoption of customizations. Manage Salesforce security through ongoing maintenance and structuring of roles, profiles, permission sets and sharing settings. Build user interface customizations including lightning layouts, page layouts and dashboards to facilitate user adoption. Work with Non Profit Success Pack. Participate in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem. Participate in professional development topics for Salesforce administrator / business analyst roles. Show less



Freelance

• Independent Project Management and Technology Consultant

  • Feb 2022 - Jan 2023

  ● Implements project management solutions for small businesses using Monday.com software ● Analyzes existing processes and project workflows and communicates with HR and project leads to determine the project management needs of an organization. ● Design and develop a project management system for a construction company using Monday.com resulting in an improved workload balance across employees and projects. ● Create a project management system for onboarding… Show more ● Implements project management solutions for small businesses using Monday.com software ● Analyzes existing processes and project workflows and communicates with HR and project leads to determine the project management needs of an organization. ● Design and develop a project management system for a construction company using Monday.com resulting in an improved workload balance across employees and projects. ● Create a project management system for onboarding new employees and managing the training and development of new and existing employees using Monday.com. This resulted in a more efficient onboarding process and allows employees to self-direct their training and development. ● Develop a training library and assist with the creation of training materials, including videos and documents. The result was the creation of a centralized knowledge base for use by employees across the company. Show less



Change Healthcare

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Engineer

  • Aug 1999 - Sep 2021

  ● Facilitate the introduction and implementation of Salesforce by managing user permissions, Jira connections, and coding user enhancement requests, resulting in increased sales metrics for the marketing team and increased customer satisfaction with support processes. ● Facilitate software development life cycle process including analysis, design, coding, testing, documentation, and training. ● Program, design, and maintain pharmacy application… Show more ● Facilitate the introduction and implementation of Salesforce by managing user permissions, Jira connections, and coding user enhancement requests, resulting in increased sales metrics for the marketing team and increased customer satisfaction with support processes. ● Facilitate software development life cycle process including analysis, design, coding, testing, documentation, and training. ● Program, design, and maintain pharmacy application code as part of an agile process team, utilizing project management and developer tools that include CVS, Rally and Jira. ● Conduct new team member training through the development of a series of training sessions, videos, and documents used by both QA and Development team trainees in multiple departments across the company resulting in improved efficiency of the training time required for new employees. ● Develop and maintain documentation related to key processes and functions of the software application and coding process resulting in increased adoption of documentation processes and increased knowledge transfer across departments and teams. ● Developed an adjudication simulator that was used throughout the pharmacy industry as a testing tool for providers and processors when new NCPDP standards are implemented. ● Work with SharePoint team to migrate existing SharePoint site to SharePoint online using ShareGate and SharePoint Designer. Update and enhance SharePoint workflows and sites based on user requirements using JavaScript, HTML, CSS, and Visual Studio. Assist and train SharePoint users in best practices. Wrote a series of blog posts related to implementing and using SharePoint when the company first began using SharePoint to encourage adoption of the SharePoint tools. Show less