Jessica Van Heuveln
Google Support Specialist at Iowa OCIO- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Google Certified Educator Level 1
GoogleJan, 2020- Oct, 2024 -
Google Certified Educator Level 2
GoogleJan, 2020- Oct, 2024 -
Google for Education Trainer
Google
Experience
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Iowa OCIO
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United States
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Government Administration
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1 - 100 Employee
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Google Support Specialist
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Jun 2017 - Present
Led, created, and directed many different trainings for the State of Iowa employees Designed and maintained many websites to improve communication, collaboration, and efficiency Created and designed projects and workflows for the State of Iowa with the use of Google Workspace Products and other Cloud products Trained and implemented a training initiative with a GoogleHelp-Iowa website, GoogleHelp-Iowa YouTube Channel, and GoogleHelp - Iowa Community Page Member and leader in the Public Sector Community for Google Enterprises Skus throughout the United States and Globally Brand Administrator and Support Program Lead for Qualtrics (Test Iowa - COVID-19) Developed and initiated a communication and training plan for the launch of Okta Single Sign-On tool for both citizen-facing and State of Iowa employees Show less
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Technology Resource Integrationist
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Sep 2011 - May 2017
Developed and facilitated training leveraging a variety of delivery methods such as eLearning, role-playing, behavior modeling, job instruction techniques, and business games/breakout sessionsProven ability to create and execute a project from concept to completion such as 1:1 laptop implementation, Google Apps District, Online Parent Teacher Conferences, DaWG week, and Trojan Learning CampsDesigned, maintained, and published many online resources such as YouTube Channel, Blog, and WebsitesPresented at technology and leadership conferences throughout the State of Iowa promoting the use of technology in the classroom Implemented the Google Initiative in 2011 as a Google Administrator and Google for Education Certified Trainer Show less
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Asst. Activities Director/Activities Secretary
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Jun 2006 - Aug 2011
Organized over 800 school activities by scheduling transportation, reserving facilities, creating programs, and scheduling volunteers.Leader in the Hawkeye Ten Conference and athletic conferences across the state by spending time training programs like Schedule Star, FinishLynx, and the Hytek Track managing software. Demonstrated professionalism, confidentiality, commitment, and focus by tackling a number of challenges with students and staff throughout my tenure.Exemplary relationship and networking skills with students, staff, and administrators.Collaborated with a non-profit organization, Atlantic Booster Club, and raised a large amount of money for the Atlantic Activities Department. Show less
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Iowa Network Services
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United States
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Telecommunications
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1 - 100 Employee
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Administrative Assistant & Billing Specialists
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Jun 2001 - Jun 2006
Developed software product, balance, and income statements within Lawson Audited internal products for accuracy. Recognized as Employee of the Month and chosen to be on the Activity Committee to promote a positive workplace Prepared monthly and quarterly financial reports for the Board of Directors Worked on special projects including working with FCC and promoting the International Rate Change Followed state procedures by filing tariffs across the Midwest Assisted other departments in market analysis for internal products Show less
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Education
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1999 - 2002
Grand View College
Bachelor of Arts (BA), Business and Sports Management Minor -
1996 - 1999
Des Moines Area Community College
Associate of Science (AS), Business Administration and Management, General
Community
