Experience

AM Best

• United States
• Financial Services
• 500 - 600 Employee

• Project Lead

  • May 2022 - Present

  Manages a Quality Assurance team.Assists with product testing to keep team within deadlines.Create and execute testplans for product updates and new products. Organize and assign team tasks. Prep upcoming product testing.

• Lead Testing Analyst

  • Apr 2018 - May 2022

• Testing Analyst II

  • May 2014 - Apr 2018

  Handles custom projects requested by companies/individual customers, puts in requested format.CD/DVD duplication of company products and special requests.CD-Rom/Web testing. Point Person - ESP testingOrganization of department archives as well as documenting to stream line archive requests for employees and customers.

• Testing Analyst I

  • Oct 2005 - May 2014

  Handles custom projects requested by companies/individual customers, puts in requested format.CD/DVD duplication of company products and special requests.Product testing.Organization of department archives as well as documenting to stream line archive requests for employees and customers.

• Production Assistant

  • Aug 2000 - Oct 2005



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Customer Service

  • Oct 2007 - Nov 2008

  Assisted customers with returns & exchanges. Handled customer calls for product location. Cashier. Assisted with freight & back stock. Assisted customers with returns & exchanges. Handled customer calls for product location. Cashier. Assisted with freight & back stock.