Experience

Arkatechture

• United States
• Data Infrastructure and Analytics
• 1 - 100 Employee

• Head of Business Advisory Services

  • Oct 2023 - Present

• Business Advisory & Product Innovation Lead

  • Apr 2023 - Oct 2023

• Product Analyst

  • Jul 2022 - Apr 2023

  Remote



Heritage Financial Credit Union

• United States
• Banking
• 1 - 100 Employee

• AVP of Business Intelligence

  • Jul 2019 - Jul 2022

  Remote - Monitors analytics and metrics for organization and communicates results to senior management - Responsible for implementation and management of comprehensive data warehouse incorporating all key data sources and making dynamic visualization tools available to all business owners. - Created strategic reporting for senior management to monitor key performance indicators and track progress in pursuit of our strategic goals. - Responsible for creation of formal data governance program,… Show more - Monitors analytics and metrics for organization and communicates results to senior management - Responsible for implementation and management of comprehensive data warehouse incorporating all key data sources and making dynamic visualization tools available to all business owners. - Created strategic reporting for senior management to monitor key performance indicators and track progress in pursuit of our strategic goals. - Responsible for creation of formal data governance program, manages strategic data governance program and committee. This committee established key business data definitions and monitors data integrity and quality standards across the organizations. - Effectively deploys and maintain data visualizations in Tableau and related systems. - Leverages analytics and automation to maximize operational efficiencies. - Achieved hundreds of hours in process improvement time savings by leveraging data automation and data tools to maximize process efficiencies.

• Director of Operations Excellence

  • Mar 2016 - Aug 2019

  Middletown, New York, United States - Oversaw management of all strategic projects. Facilitated business in completing strategic projects. - Analyzed processes to implement process improvements using Six Sigma philosophies - Managed the relationship with the core vendor as well as several third-party vendors. - Approved and maintained all organizational procedures - Responsible for all custom programming related to the core banking system. - Enhanced internal programming resources through training additional staff.

• Quality Operations Manager

  • Sep 2014 - Mar 2016

  Middletown, New York, United States - Created project management and process improvement procedures for the organization - Developed standard templates for business cases and tracking of strategic projects - Responsible for all internal programming related to the core banking system - Successfully completed programming for merger of two banking systems and databases - Built process for policy and procedure development and a standardized approval process

• Branch Supervisor

  • May 2013 - Sep 2014

  Middletown, New York, United States

• Teller

  • Nov 2011 - May 2013

  Middletown, New York, United States



Sodexho

• India
• Appliances, Electrical, and Electronics Manufacturing

• HR Information Analyst

  • Jan 2008 - Nov 2008

  responsible for reporting and statistical analytics relating to workforce and support initiatives associated with EEO/AA regulations.


National Gay and Lesbian Chamber of Commerce
• Manager, Corporate Relations

  • May 2006 - Nov 2007