Techician educator

• Jun 2023 - Present

Owner / Manager

• 2014 - Jun 2023

My role with The Good Place Hair Salon focuses on managing the day-to-day salon operations along with overseeing the team of staff. Key to the role is maintaining a strong work ethic and acting with a sense of urgency and purpose, balanced with strategic and day-to-day operational intent. Some of my duties include performing staff management, financial management, invoicing, budgeting and POS handling, payroll administration, liaising with suppliers, marketing and branding on social media, building and nurturing relationships with customers while monitoring and upholding work health and safety requirements. Show less

Senior Hairdresser

• 2014 - 2014

My role with Axia Hair focused on ensuring that a consistent high standard is maintained and exceeded in direct accordance with the salon business directives. Key to the role was practicing reliability and maintaining a strong commitment towards teamwork. Some of my duties included supervising junior staff, managing customer relations, ensuring product inventories, promoting salon services and products, and applying and developing specialized styling techniques that meet the needs and wants of the customers. Show less

Receptionist

• 2013 - 2014

My role with WorkPac focused on maintaining high level of professionalism in welcoming and attending to the needs of the customers. Key to the role was practicing effective communication and organisational skills. Some of my duties included exhibiting high level of phone etiquette in answering calls and scheduling appointments, and providing superb customer service while maintaining accuracy in scheduling, payment processing and transaction receipts, inventory sales and replenishment. My role with WorkPac focused on maintaining high level of professionalism in welcoming and attending to the needs of the customers. Key to the role was practicing effective communication and organisational skills. Some of my duties included exhibiting high level of phone etiquette in answering calls and scheduling appointments, and providing superb customer service while maintaining accuracy in scheduling, payment processing and transaction receipts, inventory sales and replenishment.

Senior Hairdresser

• 2012 - 2013

My role with Zealous Hair and Beauty focused on carrying out all hairdressing services to the required standards ensuring the specific treatment time is adhered to. Key to the role was maintaining a flexible approach and being detailed oriented. Some of my duties included controlling stock ordering, retail and salon liaising with the Manager on budget and cost control, keeping up to date with developments relating to the products ranges and any new treatments and services and giving professional advice to customers and promoting available treatments and services. Show less