Experience

Comfort Care Hospice

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Bereavement Coordinator

  • Mar 2018 - Present

• Bereavement Coordinator

  • Mar 2018 - Sep 2020



Southern Alabama Insurance, LLC

• 2701 E 2nd Street GUlf Shores, AL 36542

• Data Services Specialist

  • Jul 2017 - Feb 2018



Pine Rest Funeral Home LLC

• 16541 US 98 Foley, AL 36535

• Funeral Director

  • Mar 2016 - Jul 2017

  ✢ Consistently maintain a high level of discretion and sensitivity while dealing with grieving family members. ✢I managed all funeral services functions. ✢ Identify specific needs of each customer and provide appropriate solutions to ensure those needs are met. ✢ Leverage strong relationships with insurance companies to secure death benefits for families of the deceased. ✢ Diligently monitor operating expenses to minimize costs while assure delivery of exceptional customer service. ✢ Primary point-of-contact for communicating with hospitals, physicians, coroners, newspapers, and clergy members. Show less



Pine Rest Memorial Park

• 16541 US HWY 98 Foley, Al 36535

• Operations Manager

  • Aug 2003 - Mar 2016

  As the Operations Manager, I coordinated all office activities to increase workflow efficiency and ensure the business’s obligations were effectively managed. This involved personally answering a high volume of phone calls, taking messages, and providing callers with the appropriate information, as needed. ✢ Played a key role in the hiring process by recruiting, interviewing, evaluating, and selecting talented applicants. ✢ Maintained extensive database of confidential personnel information in accordance with strict legal regulations. ✢ Conducted comprehensive performance evaluations of current employees to maximize productivity and efficiency. ✢ Interfaced directly with key vendors and suppliers in order to maintain appropriate levels of office stock/inventory. Show less



Pine Rest FUneral Home & Memorial Park, Inc.

• Foley, AL

• Funeral Director

  • Aug 2003 - Mar 2016

  I managed all funeral services functions, including leading the funeral procession to churches and/or burial sites. ✢ Ensured all necessary documentation, such as burial permits and death certificates, were procured and filed. ✢ Coordinated required transportation for the remains, as well as mourners, pallbearers, and clergy members. I managed all funeral services functions, including leading the funeral procession to churches and/or burial sites. ✢ Ensured all necessary documentation, such as burial permits and death certificates, were procured and filed. ✢ Coordinated required transportation for the remains, as well as mourners, pallbearers, and clergy members.