Jessica Thompson

Administrative Assistant at University of Utah
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Experience

  • University of Utah
    • College of social work
    • Administrative Assistant
      • Nov 2022 - Present

    • Office Manager
      • Jan 2019 - Nov 2022

  • JetBlue Airways
    • Greater Salt Lake City Area
    • Reservations Agent
      • May 2017 - Oct 2021

  • Moxie Pest Control
    • Greater Salt Lake City Area
    • Customer Service Representative, Head of Collections
      • 2016 - 2016

      Conducted an average of 60 calls per day by addressing customer inquiries, solving problems and providing new product information. Monitored payments due from clients and promptly contacted clients with past due payments. Maintained average of 71% collection rate. Conducted an average of 60 calls per day by addressing customer inquiries, solving problems and providing new product information. Monitored payments due from clients and promptly contacted clients with past due payments. Maintained average of 71% collection rate.

  • Eva Carlston Academy
    • Greater Salt Lake City Area
    • Family Teacher
      • 2015 - 2015

      Coordinated counseling efforts with mental health professionals and social workers. Counseled students whose behavior indicated a need for assistance. Trained in the Teaching-Family model to help clients achieve greater emotional health and independence. Coordinated counseling efforts with mental health professionals and social workers. Counseled students whose behavior indicated a need for assistance. Trained in the Teaching-Family model to help clients achieve greater emotional health and independence.

  • Family Justice Center
    • Rock Springs, WY
    • Victim's Advocate
      • 2014 - 2015

      Trained to assist domestic violence and sexual assault victims in crisis. Worked directly with law enforcement and social services. Attended court proceedings with victims to provide additional support. Trained to assist domestic violence and sexual assault victims in crisis. Worked directly with law enforcement and social services. Attended court proceedings with victims to provide additional support.

    • Title I Secretary
      • 2012 - 2014

      Organized files, developed spreadsheets, faxed reports and scanned documents Typed and compiled documents, answered phones and completed paperwork for the office Maintained high levels of confidentiality to maintain student records and extensive filing system. Managed expansive records for yearly audits. Direct assistant to Title I Coordinator. I was an active member on the social events team and helped organize community events. Organized files, developed spreadsheets, faxed reports and scanned documents Typed and compiled documents, answered phones and completed paperwork for the office Maintained high levels of confidentiality to maintain student records and extensive filing system. Managed expansive records for yearly audits. Direct assistant to Title I Coordinator. I was an active member on the social events team and helped organize community events.

    • Administrative Assistant
      • 2006 - 2008

      Promoted twice within a year from Receptionist to Administrative Assistant and Expeditor for the Warehouse. Provided direct assistance to mid and upper Management, fulfilling all duties in a timely and efficient manner. Managed complex, multi phone line systems, managed and maintained schedules, composed correspondence, accurately organized filing system. Handled all incoming & outgoing mail including postal machine service. Responsible for ordering all office supplies, in turn saving the company over $1500 a month in over spending once my orders were established. Entrusted and responsible for all monies including petty cash of $800, and customer account payments with daily bank deposits. Entrusted by management with confidential materials. As Warehouse Admin, responsibility included shipping & receiving, accurately determining freight, mastering and maintaining extensive spreadsheets and database. Built rapport with our account members and assisted directly as main contact for the company’s largest account holder.

Education

  • Western Governors University
    Bachelor of Business Administration - BBA, Human Resources Management and Services
    2021 - 2022
  • Western Wyoming Community College
    Associate of Arts - AA, Social Work
    2013 - 2015

Community

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