Jessica Thayer

Dispatcher at A&A Metro Transportation / Bill's Taxi Service, inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Brockton, Massachusetts, United States, US

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Bio

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Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Dispatcher
      • Jul 2021 - Present

      Tracking vehicles for client transportation. Scheduling daily driver routes. Canceling and updating runs, altering legs by request and relaying information to drivers. Counting and processing cash fares turned in by drivers, confirming and submitting cash logs. Filing documents, escalating situations to proper management or authorities in case of accidents, incidents or interruptions. Tracking hazardous weather and acting as a point of contact for clients, management and compliance. Ensuring no client is left behind and all fares are collected. Handling incoming call volume and training new associates as directed. Show less

    • Consumer Services
    • 1 - 100 Employee
    • Administrative Clerk
      • Mar 2022 - Aug 2022

      Processing inbound equipment, invoicing and verifying repairs on completed units. Filing paperwork, submitting warranty claims; handling customer complaints. Answering driver and technician questions; Supporting management, organizing and inventorying parts. Ordering and requesting stock adjustments. Answering and directing call volume. Processing inbound equipment, invoicing and verifying repairs on completed units. Filing paperwork, submitting warranty claims; handling customer complaints. Answering driver and technician questions; Supporting management, organizing and inventorying parts. Ordering and requesting stock adjustments. Answering and directing call volume.

  • SLB Freightage Inc
    • Abington, Massachusetts, United States
    • Dispatcher
      • Jul 2020 - Jan 2021

      Verifying driver information, tracking systematic anomalies and rectifying them. Recording load and appointment details, contacting drivers and instructing their pick up locations. Creating training documents, assisting training of new employees and building prompts to maximize productivity. Assisted on the warehouse floor and in the truck yard as needed. Proactively helping the company remain as a top 3PL site across the Amazon network, and creating materials for and training new employees from sister sites. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Merchandiser
      • Oct 2019 - Jul 2020

      Responsibilities include assisting customers on the floor when needed. Processing and properly tagging and hanging clothing for sales, ensuring that all products are properly marked and sensors were applied. Stripping the boxes of merchandise and sorting them accordingly. Assisting with store inventory counts and scans, making sure that all items are accounted for. Responsibilities include assisting customers on the floor when needed. Processing and properly tagging and hanging clothing for sales, ensuring that all products are properly marked and sensors were applied. Stripping the boxes of merchandise and sorting them accordingly. Assisting with store inventory counts and scans, making sure that all items are accounted for.

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Logistics Technician
      • Jan 2016 - Jun 2018

      Creating freight bills, receiving and delivering shipment contracts, proof of deliveries and bills of lading from carriers and buyers. Building financial reports and trackers to assist management, troubleshooting weekly finances and correcting anomalies detected in pricing. Submitting revisions to supervisor to maintain the lowest error margin nation-wide . Overseeing and conducting the training of all new clerks. Rebuilding spreadsheets in Microsoft Office to assist department growth. Handling and storing various confidential documents, digitally and physically filing them. Show less

    • Quality Assurance
      • Oct 2014 - Jan 2016

      In a refrigerated clean room, inspecting ingredient safety and quality prior to production. Completing traceability documents, storing and approving Critical Control and HACCP required logs. Ensuring the staff were properly gowned and contamination issues were addressed, overseeing sanitation and assisting with ‘swab testing’ to ensure national food safety compliance. Documented, reported, filed and responded every action or measurement taken, or requested to attain quality. Scanned, filed and stored documentation, updated PDF files and handled disposal of ‘expired’ documents. Assisted with shipping break down of products, and recording inventory into system for use. Filed, stored and destroyed outdated documents. Trained new associates and assisted the supervisors with given tasks promptly and effectively. Show less

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