Jessica Tang

Product Engineer at Plansee
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Contact Information
us****@****om
(386) 825-5501
Location
Taipei, Taipei City, Taiwan, TW
Languages
  • Chinese Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Cold Calling: The First Seven Seconds
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Key Account Management
    LinkedIn
    Feb, 2023
    - Nov, 2024

Experience

  • Plansee
    • Austria
    • Metalworking Machinery Manufacturing
    • 300 - 400 Employee
    • Product Engineer
      • Mar 2023 - Present

      1. Outside sales for semiconductor manufacturing industry focusing on ion implementers. 1. Outside sales for semiconductor manufacturing industry focusing on ion implementers.

  • Delivery Hero
    • Germany
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Corporate Account Sales
      • Aug 2022 - Mar 2023

      1. Analyzing market landscape, cold-calling cooperate customers and collecting consumers' insights to gain competitive strategies and effective growth plans in business delivery. 2. Communicate any identified additional revenue opportunities, including upselling and cross-selling of related products. 3. Successfully signed more than 90 companies within 6 months and increase e-voucher order volumes by 30%. (focusing on cooperate hotels, technology and manufacturing companies) 1. Analyzing market landscape, cold-calling cooperate customers and collecting consumers' insights to gain competitive strategies and effective growth plans in business delivery. 2. Communicate any identified additional revenue opportunities, including upselling and cross-selling of related products. 3. Successfully signed more than 90 companies within 6 months and increase e-voucher order volumes by 30%. (focusing on cooperate hotels, technology and manufacturing companies)

  • Payeasy Digital Integration Co., Ltd
    • Taiwan
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Assistant Sales Manager
      • Oct 2020 - May 2022

      1. Achieve budgeted individual targets & collective targets of sales team for Digital Voucher products with leisure industry, F&B industry and retail businesses. (including Shushi Express Group, Hanshin Hotel/Department store, Hilai-foods, Honhui Department store, etc) 2. Maintain strategic partnership or alliance with online and offline channel reseller to increase sales. 3. Create business strategies for key accounts with data analytics and marketing insights. 4. Work with cross-functional team including Operation/Marketing/Financial/Tech. Show less

  • Booking.com
    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Customer Specialist
      • Jan 2019 - Feb 2020

      1. Handle Chinese and English calls, emails and online messaging system daily. • Using 0% finalized time to solve every case including the complex complaint issues. 2. Reach to 90% CSAT rate for Traditional Chinese and English clients. 3. Negotiating and liaising between guests and partners to resolve medium to high complexity issues. 4. Cross-departmental communication (including Sales, Finance and other departments) to provide daily business support to partners. 1. Handle Chinese and English calls, emails and online messaging system daily. • Using 0% finalized time to solve every case including the complex complaint issues. 2. Reach to 90% CSAT rate for Traditional Chinese and English clients. 3. Negotiating and liaising between guests and partners to resolve medium to high complexity issues. 4. Cross-departmental communication (including Sales, Finance and other departments) to provide daily business support to partners.

  • Shih Chien University
    • Education Management
    • 100 - 200 Employee
    • Project Manager
      • Jan 2018 - Dec 2018

      1. Partner with Overseas Community Affairs Council (Government) and universities to manage multiple educational and international projects. 2. Provide project administration, organize and attending meetings and developing information materials. Providing document/knowledge management, and reviewing expense reports. 3. Ensure client's expectations were met or surpassed at every stage. 1. Partner with Overseas Community Affairs Council (Government) and universities to manage multiple educational and international projects. 2. Provide project administration, organize and attending meetings and developing information materials. Providing document/knowledge management, and reviewing expense reports. 3. Ensure client's expectations were met or surpassed at every stage.

Education

  • Shih Chien University
    Bachelor of Arts - BA, Foreign Languages and Literatures, General
    2012 - 2016

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