Jessica Swain

Medical Receptionist at Lowcountry Hematology Oncology
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Contact Information
Location
Summerville, South Carolina, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Receptionist
      • Apr 2017 - Present

      I am responsible for checking patients in and out, scheduling patients for chemotherapy, radiology and any referrals to other providers. Filing incoming reports after being signed off. I also collect payments and copays from the patients, prepared charts for the next business day and filling charts back at the end of each business day. Answering phone calls and triaging messages for nurses are also apart of my daily duties. I am responsible for checking patients in and out, scheduling patients for chemotherapy, radiology and any referrals to other providers. Filing incoming reports after being signed off. I also collect payments and copays from the patients, prepared charts for the next business day and filling charts back at the end of each business day. Answering phone calls and triaging messages for nurses are also apart of my daily duties.

    • United States
    • Medical Practice
    • 1 - 100 Employee
    • Administrative Supervisor
      • May 2018 - Nov 2018

      I was responsible for supervising the front office staff, I assist staff with scheduling, phone calls, insurance eligibility and the overall flow of the front office. I also collect all cash payments and process all outgoing faxes. I was responsible for supervising the front office staff, I assist staff with scheduling, phone calls, insurance eligibility and the overall flow of the front office. I also collect all cash payments and process all outgoing faxes.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Client Service Representative
      • Dec 2014 - Apr 2017

      I am responsible for processing and releasing medical records request in a timely and efficient manner. I provide patients and attorneys with the highest quality products and customer care. I ensure the patients privacy rights are protected by verifying that records are only released to the person authorized to receive it. I am responsible for processing and releasing medical records request in a timely and efficient manner. I provide patients and attorneys with the highest quality products and customer care. I ensure the patients privacy rights are protected by verifying that records are only released to the person authorized to receive it.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Front Desk Associate
      • Jan 2012 - Nov 2014

      I am responsible for making appointments for patients. I also check patients in and out. Inputting demographics into the electronic medical records system, scan charts, and answering the request of medical records. I also call patients referred by another provider for medical services. I answer phones; verify insurance benefits, daily numbers, and month end reports for Annual Reports Included in this list is the ordering of office supplies. I am responsible for making appointments for patients. I also check patients in and out. Inputting demographics into the electronic medical records system, scan charts, and answering the request of medical records. I also call patients referred by another provider for medical services. I answer phones; verify insurance benefits, daily numbers, and month end reports for Annual Reports Included in this list is the ordering of office supplies.

Education

  • University of Phoenix
    Associate of Arts - AA, Business Administration and Management, General
    2015 - 2017

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