Experience

Beech Brook

• Mental Health Care
• 100 - 200 Employee

• School- Based Therapist

  • Jan 2021 - Present



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Lead Server/Local Store Marketer/ Hourly Manager

  • Mar 2003 - Jan 2021

  Texas Roadhouse Mar ‘03 – Present Lead Server  Responsible for service, setting and reaching daily sales targets, and overall customer satisfaction  Responsible for training new staff members on policies, procedures, menu and bar knowledge  Responsible for supervising a staff of 20 on proper closing procedures and cleanliness Local Store Marketer  Responsible for sales building through local Store Marketing and proper operational execution.  Responsible for developing and organizing fundraisers for non-profit organizations and local schools  Responsible for outreach and volunteering for various non-profit organizations within our local community  Organize weekly activities, crafts, and events geared towards adolescents Hourly Manager  Responsible for all restaurant operations, such as, scheduling, guest interaction and satisfaction, quality of food and prep, labor controls, safety and sanitation, and cash handling. Supervise staff of 70.  Teach staff on how to sell higher priced food and drink items to boost guest check averages and overall restaurant sales.  Responsible for handling all guest interactions which may include problem resolution, guest feedback (positive and negative) and overall communication with guest in regards to restaurant operations. Show less



Cleveland Sight Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Social Work Intern

  • Jan 2020 - Aug 2020

  Case Management Intern  Working successfully as a Case Manager while working collaboratively and effectively as a member of the primary service case management team  Responsible for conducting screening, diagnostic, functional and psychosocial assessments; using results of assessments to develop, monitor, and evaluate professional service plans with measurable goals that are responsive to the needs revealed by the assessments  Responsible for providing counselling services and guidance at the agency and in the community to help clients achieve the goals of the service plan.  Develop and implement and individual service plan through agency, home, or field visits  Maintain daily case notes and weekly statistical reports for department and enter information into database in a timely manner Show less